Customer Relations Specialist
3 days ago
Salary - 32k
Exp - 1-2 years
Role Description
This is a full-time on-site role based in Bengaluru for a Customer Care Professional. The role involves addressing customer inquiries, resolving complaints promptly, providing exceptional service, and ensuring customer satisfaction. The Customer Care Professional will be responsible for maintaining consistent client communication, identifying customer needs, and offering effective solutions to enhance their overall experience with Al Fahad Enterprises.
Qualifications
- Excellent Customer Support, Customer Service, and Customer Satisfaction skills
- Strong Communication skills, both verbal and written
- Sound Analytical Skills for troubleshooting and problem-solving
- A proactive approach to improving processes and exceeding customer expectations
- Ability to work effectively as part of an on-site team
- Basic technical proficiency in using customer service software and tools
- Prior experience in any customer-facing role will be considered an advantage
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