Payroll Manager

About the Role

The Payroll Manager will ensure accurate, timely, and compliant payroll operations for employees across India, managing the end-to-end process through an outsourced payroll vendor. They will address calculation accuracy, statutory compliance (PF, ESI, PT, LWF, Income Tax/TDS), ESOPs and resolve payroll escalations.

This role works closely with Finance, HRBPs, and the external payroll provider to deliver a seamless monthly payroll experience. They will also drive continuous improvements in payroll controls, reporting, and data accuracy.

• Manage and oversee the payroll vendor to ensure accurate monthly payroll processing, including validation of inputs and final outputs.
• Ensure full statutory compliance for India payroll (PF, ESI, PT, LWF, TDS, Gratuity, Bonus), including timely filings and audit readiness.
• Lead payroll data integrity, reconciliation, and approval processes, ensuring zero errors and strong internal controls.
• Drive resolution of payroll issues, employee queries, and tax-related escalations in coordination with vendor and HR teams.
• Collaborate with Finance for month-end reporting, accruals, payroll cost analysis, and audit requirements.
• Maintain and improve payroll SOPs, workflows, and compliance documentation for operational consistency.
• Partner with HRBPs and business leaders to support compensation changes, organizational updates, and headcount planning.

• 8–13 years of experience in India payroll operations, including vendor management and statutory compliance.
• Strong knowledge of India payroll laws, ESOPs, and statutory components (PF, ESOP, ESI, PT, LWF, TDS, PT, Gratuity, Bonus Act, Shops & Establishment).
• Hands-on experience with payroll systems and HRIS platforms (e.g., ADP, SAP, Darwinbox, Workday, or similar).
• Advanced Excel skills with ability to perform reconciliation and data audits.
• Strong stakeholder management and communication skills to work with HR, Finance, and external vendors.
• High attention to detail, confidentiality, and ability to manage monthly deadlines under pressure.
• Experience in a large, multi-state organization preferred.

About the Team

The People Operations team oversees end-to-end employee lifecycle processes and ensures a seamless experience across HR, payroll, and compliance. We partner closely with Finance, HRBPs, and business leaders to support a rapidly growing workforce across multiple locations in India. As we scale, the team is focused on strengthening payroll governance, improving data accuracy, and building efficient, tech-enabled processes. Joining us means contributing to a high-impact function that directly influences employee trust and operational excellence.

About GoTo Group

GoTo Group is the largest digital ecosystem in Indonesia with its mission to "Empower Progress' by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia's vast consumer household.

About Gojek 

Gojek is Southeast Asia's leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.

About GoTo Financial

GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.

GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.

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