
Exe/ - Accounts(Receivables)- Formulations
6 days ago
Candidate should be a Graduate/Post Graduate in commerce /finance with 1-2 years relevant experience and knowledge of MS Excel; Pharmaceutical industry experience is preferred
Duties and Responsibilities
- Work with a Customer Relationship Management (CRM") tool to help assign tasks to group members and resolve tasks
- Communicate to obtain supporting documents from our Customer's portals
- Analyze short pay forms for key customers when there are disputes
- Follow up with open claims and disputes created with our customers when there are short pay forms issued.
- Regularly communicate with team members to validate key information such as current pricing and receipt of goods
- Compile summarized progress reports to management using Business Central, MS Excel, and other key software
- Ad hoc reports and other one-time projects for upper management
- Perform duties concisely and follow up with customers regularly
- Learn the industry and specific customer requirements to achieve role expectations
- Be familiar with customer contacts on a broad level
- Handle sensitive information in a confidential manner and maintain strong customer relations
- Consistently maintain a professional demeanor
- Other duties may be assigned, as needed or required
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