Sales Executive – Voice, Email, WhatsApp

4 days ago

Chennai, Tamil Nadu, India AIWO Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Role Overview:

We are seeking a proactive and persuasive
Sales Executive

to join our dynamic team. The ideal candidate will engage with potential and existing customers via
calls, emails, WhatsApp, and SMS

to drive conversions, nurture leads, upsell/cross-sell services and products, and ensure a positive customer experience throughout the journey.

Key Responsibilities:

Lead Communication & Conversion:

  • Engage with inbound and outbound leads via
    phone calls, WhatsApp, email, and SMS

.
- Convert qualified leads into consultations, product purchases, or program sign-ups.
- Explain product/service features and benefits clearly and persuasively.

CRM & Follow-up:

  • Maintain accurate and updated records in
    Zoho CRM

or designated platform.
- Send timely follow-ups and reminders via chosen channels.
- Use tagging and workflows to move contacts through the funnel.

Customer Support & Objection Handling:

  • Handle customer queries related to pricing, appointments, program details, and logistics.
  • Understand and resolve objections professionally.

Collaboration:

  • Coordinate with front desk, marketing, and operations teams to ensure smooth customer onboarding.
  • Share customer feedback with internal teams for process improvement.

Reporting:

  • Submit daily/weekly reports on lead status, conversions, follow-ups, and customer feedback.

Required Skills & Qualifications:

  • Minimum
    1–3 years of experience

in telesales, inside sales, or customer service roles.
- Excellent
verbal and written communication

skills in English, Hindi and Tamil
- Strong command over
WhatsApp Business, Email etiquette, and professional texting

.
- Experience working with CRM systems like
Zoho CRM

(preferred).
- Persuasive, target-driven, and good at multitasking.
- Patient, empathetic, and a good listener.

Bonus Points If You Have:

  • Experience in
    healthcare, wellness, or preventive care

industries.

Working Conditions:

  • Mode:

In-Office
- Work Days:

Monday to Saturday
- Timings:

9:00 AM – 6:00 PM
- Location:

AIWO Wellness Center, TVH Beliciaa Towers, MRC Nagar, Chennai

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