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Parts Product Specialist

2 weeks ago

Bengaluru, Karnataka, India Caterpillar Inc. Full time US$ 90,000 - US$ 1,20,000 per year

*Career Area:*
Supply Chain and Logistics

*Job Description:
Your Work Shapes the World at Caterpillar Inc.*
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

*Job Summary*
This position identifies and manages all New Product Introduction (NPI) /New Market Introduction (NMI) programs for assigned product group. They communicate with product groups during collaboration meetings to determine product support and parts stocking strategies. Further, manages NPI parts inventory and availability to end customers.

*What You Will Do*

  • Achieve Aftermarket NPI readiness at Gateway 6 (GW6)/first ship date for the new programs. Which includes 100% availability for critical parts and >97% availability for all serviceable parts and >97% NPI parts availability for NPI parts within sales region.
  • Track upcoming NPI programs in the NPI authorizations database. Update Model Distribution Plans to cascade sales forecasts information to part level details used by analysts for parts stocking.
  • Facilitate the Service Parts Blitz meetings to collaborate with the product group, service engineers, and related personnel in determining serviceability strategy for new content on NPI programs.
  • Assist Parts Product Analysts (PPA) during new parts introduction and provide key information like, stocking plan, initial order quantities, and other parameters related to products and specific NPI programs. Escalate issues within the engineering teams such as missing data or late engineering releases.
  • Manage inventory and parts availability at >95% for NPI parts.

*Additional Information:*

  • Bachelor's degree in engineering / Math's / Science / Commerce.
  • Caterpillar NPI Authorizations experience in Parts Inventory Management with background in parts distribution and Inventory Management Systems will be preferred.
  • Strong customer focus and ability to work effectively with a wide variety of people, in a fast paced, time-contained environment and ability to lead projects.
  • APICS CPIM or CSPC National Certification.
  • Must be willing to work in US shift timing to have enough overlap with US-based process partners and product groups.

*Skill Descriptors:*
Business Acumen: Good product knowledge, NPI processes, concepts and tools knowledge that are needed for making sound decisions in the context of the company's business; ability to apply this knowledge appropriately to diverse situations.

Level Working Knowledge:

  • Comments on the organization's (product group) business model and Aftermarket goals.
  • Communicates key considerations for business decision making process.
  • Participates in business task to get things done, caters to key stakeholders and their priorities.

Inventory Management: Knowledge of processes and methods of inventory management; ability to effectively manage organization's materials, commodities, merchandise, or products.

Level Extensive Experience:

  • Manage daily/weekly service loss analysis and share RCCA for top loss parts.
  • Ensures that the inventory is at an appropriate level and meets both internal and external customer requirements. Reviews reports used for inventory management and initiates timely actions to mitigate the availability risk.
  • Provides guidance on inventory management for a specific product group and Parts Product Analysts.

Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Level Extensive Experience:

  • Adapts documents and presentations for the intended audience.
  • Demonstrates both empathy and assertiveness when communicating a need or defending a position.
  • Communicates well downward, upward, and outward.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Extensive Experience:

  • Organizes potential problem solvers and leads problem resolution efforts.
  • Uses varying problem-solving approaches and techniques as appropriate.
  • Develops successful resolutions to critical or wide-impact problems.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of India which can be found through our employment website at

*What You Will Get:*
Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance (prorated based upon hire date).

*Final Details:*
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of "essential job functions" as that term is defined by the Americans with Disabilities Act.

*About Caterpillar*
Caterpillar Inc. is the world's leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we've been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

*Posting Dates:*
August 21, September 4, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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