Customer Support Executive

2 weeks ago

Gurgaon, Haryana, India Autope Payment Solutions Full time ₹ 25,000 per year

Autope Payment Solutions is seeking a highly motivated and customer-oriented individual to join our team as a Customer Support Executive. In this role, you will be responsible for providing exceptional assistance and support to our customers, ensuring their inquiries and concerns are addressed promptly and effectively.

Compensation Offered: Up to 25k in-hand

Responsibilities:

  • Respond to customer inquiries, questions, and complaints via multiple channels (phone, email, chat, etc.) in a professional and timely manner.
  • Provide accurate and relevant information about our payment solutions and services to customers, addressing their queries and concerns effectively.
  • Troubleshoot and diagnose technical or product-related issues reported by customers, offering step-by-step guidance and resolutions to resolve problems independently.
  • Maintain a high level of product knowledge to address customer inquiries and provide accurate information on features, functionalities, and updates.
  • Document all customer interactions, inquiries, complaints, and resolutions accurately in the company's CRM system or ticketing system.
  • Gather and document customer feedback and insights to identify areas for improvement and relay feedback to the relevant departments.
  • Should have good knowledge in MS Excel and MIS Reporting

Requirements:

  • Bachelor's degree with 1 year Experience in customer support/service
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving and troubleshooting abilities to identify and resolve customer issues.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Strong organizational skills and the ability to manage multiple priorities simultaneously.

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India TRDFIN Support Services Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India Cyboard School Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time, on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing professional and friendly customer support, ensuring customer satisfaction, managing online support channels, offering technical support, and delivering exceptional customer...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India ElecTorq Technologies(Baaz Bikes) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Role DescriptionThis is a full-time on-site role for a Customer Support Executive located in Gurugram. The Customer Support Executive will be responsible for providing customer support and ensuring customer satisfaction through various channels including online support. Day-to-day tasks include handling customer inquiries, resolving technical issues,...

  • Customer Support Executive

    2 days ago

    Gurgaon, Haryana, India Google Ads (Google Partner) Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Support Executive at Google Ads, located in Gurugram. The Customer Support Executive will be responsible for handling customer inquiries, resolving customer issues, providing technical support, and ensuring customer satisfaction. Daily tasks...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Bluethread Brands Full time US$ 60,000 - US$ 1,20,000 per year

    Company DescriptionBluethread Brands is known for its diverse portfolio of fashion labels. Our brands are celebrated for their unique aesthetics, innovative designs, and unparalleled craftsmanship. From chic workwear to elegant contemporary fashion, Bluethread offers premier fashion choices for a wide range of tastes. Our manufacturing facilities and skilled...

  • Customer Support Executive

    4 days ago

    Gurgaon, Haryana, India Transformative Ventures Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job DescriptionOur Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to provide excellent customer satisfaction to the customers.As a Customer Support Executive, you will be responsible for contacting customers and responding to their complaints...

  • Customer Support Executives

    2 weeks ago

    Gurgaon, Haryana, India Policybazaar Full time ₹ 25,50,000 - ₹ 35,00,000 per year

    Job Title:Customer Support Executive Tamil & Malayalam ProcessJob Location: GurgaonJob Type: Full-timeJob Description:We are looking for Customer Support Executives proficient in Tamil and Malayalam to handle customer queries, provide product/service information, and resolve issues efficiently. The role requires excellent communication skills, patience, and...

  • Customer Support Executive

    2 weeks ago

    Gurgaon, Haryana, India Atrangi Studio Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionAtrangi Studio is a home decor and lifestyle brand specializing in handcrafted items. We are building a platform of quintessential decor products representing the rich craft heritage of India.Website: Instagram: Location: Gurugram, Delhi NCR, IndiaTime: 10 am-6:30 pmExperience: Freshers & Experienced - Both can applyEmail: Role...

  • Customer Support Executive

    9 hours ago

    Gurgaon, Haryana, India Keystone Security Services Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Customer Support Executive – Gurgaon (Immediate Joiner)Location:GurgaonEmployment Type:Full-time, PermanentWork Mode:In-personAbout the RoleWe are looking for enthusiastic and customer-focused professionals to join our team as Customer Support Executives. This role is ideal for individuals with strong communication skills who can handle customer...

  • Customer Support Executive

    1 week ago

    Gurgaon, Haryana, India Adrianaa services Full time ₹ 2,50,000 - ₹ 3,50,000 per year

    **** Immediate Joiners are required****Note: Candidate should have Experience from FinTech / Finance IndustryJob Title: Customer Support Executive - Tamil & Telegu KnownLocation: Golf Course Extension Road, Sector 66, GurugramExperience: 3–5 YearsSalary: ₹25,000 – ₹35,000 per monthJob Type: Full-TimeIndustry: FinTech | Finance | InsuranceWorking...