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Service Specialist
2 weeks ago
- Under general supervision, oversees the installation of the least complex well completion products in the geographic area.
- Typically operates as a one-person crew. Consults with customers concerning products and services, promotes good customer relations at the well site, and insures customer satisfaction.
- Reviews the job design and confirms that the job packet includes the proper equipment and processes to achieve the job purpose.
- Performs all aspects of the job in compliance with HMS processes. Applies technical knowledge to solve unanticipated situations, and consults with HES operations base as needed.
- Demonstrates knowledge of pre and post-job product and service activities (employee's ongoing participation in these pre and post-job processes will vary by location).
- Properly maintains assigned equipment and ensures compliance with safety regulations and procedures. Interacts with third parties whose activities could impact the process of installing completion products to assure proper coordination.
- Trains service operators in areas of expertise. Conducts and documents all Halliburton HSE related activities at the well site-site assessments and risk analyses, onsite safety meetings, PPE use, etc.
- Completes all well site and post-job paperwork. Participates in post-job review with his/her supervisor.
- Recognizes possible sales opportunities for additional HES products and services and communicates them to appropriate HES personnel.
- Promotes safety awareness and environmental consciousness, and complies with all applicable health, safety and environmental procedures and regulations.
- Promotes and takes an active part in the quality improvement process. Develops his/her knowledge and skills to be able to run more complex, and/or a broader range of, HES offerings. Develops customer service, negotiation and leadership skills.
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