Telesales Specialist

5 hours ago

Chennai, Tamil Nadu, India Shree Mutual Fund Services PVT LTD Full time ₹ 2,16,000 - ₹ 3,28,79,600 per year

About the Role

The Telesales Executive is responsible for generating sales over the phone, building customer relationships, following up on leads, and achieving monthly sales targets. The role requires strong communication skills, product understanding, and a customer-first approach.

Key Responsibilities

  • Make outbound calls to potential and existing customers to promote products/services.
  • Follow up on leads provided by the company and convert them into sales.
  • Explain product features, benefits, pricing, and offers clearly.
  • Identify customer needs and recommend suitable solutions.
  • Maintain accurate records of calls, customer details, and sales progress in CRM.
  • Achieve daily/weekly/monthly call targets and sales targets.
  • Handle customer queries, objections, and escalations professionally.
  • Build and maintain strong customer relationships for repeat business.
  • Coordinate with the sales/operations team for order processing and customer follow-ups.
  • Participate in sales meetings, training, and performance reviews.

Required Skills & Qualifications

  • Previous experience in telesales/telecalling/customer service (freshers can also apply).
  • Excellent communication and persuasion skills.
  • Ability to handle pressure and work in a target-driven environment.
  • Basic knowledge of MS Office / CRM tools.
  • Fluency in English and local language preferred.
  • Positive attitude and strong sales mindset.

Job Types: Full-time, Fresher

Pay: ₹18, ₹27,349.13 per month

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

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