Guest Relation Executive

4 days ago

New Alkapuri Vadodara Gujarat, India Black Bunny Full time ₹ 1,32,000 - ₹ 2,16,000 per year

· Greeting guests as at the Main Desk they arrive and welcoming them to the centre.

· Building positive relationships with customers by engaging in friendly conversation and providing personalized service.

· Providing information about the centre's attractions, rides, and activities, as well as any promotions or special offers.

· Upselling additional products or services to customers in a friendly and helpful manner.

· Handling customer transactions, including the sale of tickets and merchandise, and processing payments.

· Maintaining a high level of customer service throughout the visitor's experience, including during any interactions with staff.

· Monitoring the overall guest experience and providing feedback to management on ways to improve it.

· Ensuring that customers are satisfied with their experience and addressing any concerns or complaints in a timely and professional manner.

· Assisting with the setup and operation of special events or activities following all company policies and procedures, including those related to safety, security, and customer service.

Job Types: Full-time, Permanent

Pay: ₹11, ₹18,000.00 per month

Benefits:

  • Paid sick time
  • Provident Fund

Work Location: In person

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