Telephone Operator
1 day ago
We are looking for a skilled Telephone Operator to join our team. The ideal candidate will have excellent communication skills and be able to work efficiently in a fast-paced environment.
Roles and Responsibility
- Handle incoming and outgoing calls professionally.
- Provide exceptional customer service and resolve complaints promptly.
- Maintain accurate records of calls and interactions.
- Collaborate with other teams to achieve common goals.
- Stay updated with new technologies and systems.
- Ensure compliance with company policies and procedures.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficient in using telephone systems and software applications.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
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