Assistant Manager
9 hours ago
Company Description
IIFL Finance is a leading financial services company in India, dedicated to offering modern, customer-centric solutions that go beyond traditional loans and mortgages. With over 20 years of experience serving retail and MSME customers, IIFL Finance has a vast network of more than 2,500 branches across 500+ cities. Our innovative offerings include services like Business Loan on WhatsApp and Gold Loan at Home, aimed at ensuring convenience and flexibility for our 6 million happy customers. Driven by strong core values and a commitment to excellence, we continue to provide a comprehensive range of services tailored to meet diverse financial needs. IIFL Finance remains a reputable and trusted name in financial services nationwide.
Role Description
We are looking for a full-time Assistant Manager to join our team at our Jodhpur location in an on-site capacity. The Assistant Manager will oversee daily operations, manage and motivate team members, ensure operational efficiency, and support efforts to achieve organizational targets. Responsibilities also include customer engagement, maintaining compliance with company policies, overseeing the quality of services, and identifying opportunities for improvement to drive overall business growth.
Qualifications
- Proficiency in team management, leadership, and the ability to inspire and mentor team members.
- Strong customer engagement, problem-solving, and relationship-building skills.
- Experience in financial services, operations management, or similar domains.
- Analytical skills for monitoring performance metrics and identifying growth opportunities.
- Excellent verbal and written communication skills, along with the ability to interface with diverse stakeholders.
- Time management, organizational, and multitasking skills to efficiently handle operational tasks.
- Proficiency in MS Office tools and familiarity with financial software or digital platforms would be advantageous.
- Minimum qualifications include a bachelor's degree in business administration, finance, or a related field. Prior relevant work experience is a plus.
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