Senior Specialist, DSI Digital Delivery Team

Job Description

Title:

Senior Specialist, DSI Digital Delivery Team

Function:

Digital Strategy and Insights (DSI)

Reports to:

Director, Digital Delivery

Position Overview

The Global Sourcing Management Group (GSMG) & Global Workplace & Enterprise Services (GWES) are part of Global Support Functions (GSF). GSMG plays a critical role in innovating for a more hopeful future by collaborating with business partners, customers, and suppliers to deliver value, insights, and solutions. The GWES organization is comprised of Facility Management, Real Estate Strategy, Transactions & Dispositions, Energy Management & Sustainability, Workplace Strategy, Integrated Facility Management, Analytics & Innovation, Asset Management, and Maintenance Excellence for all global commercial, mixed-use campuses, and research laboratories.

Within GSMG and GWES is the Digital Strategy & Insights Office that is responsible for accelerating business outcomes through digital enablement. This team consists of a Digital Capability, Information Governance, Business Process, and Digital Delivery functions. The Delivery team is focused on driving execution excellence for projects on the GSMG and GWES digital roadmap, along with providing ongoing execution support of digitally enabled business processes.

This role will play a crucial role in providing execution support for operational activities of the procurement function within our organization. This resource will work with stakeholders of the procurement function (internal and external to procurement) who request support in usage of digital solutions in completing sourcing, contracting, supplier management, and other related activities. This position is also responsible for the development and maintenance of process documentation and Standard Operating Procedures (SOPs). The role will actively monitor for process optimization opportunities and support the exploration of their feasibility, ensuring efficiency and effectiveness in procurement operations.

This resource will also be involved (on an as-needed basis) in the requirements gathering and testing of new digital solutions being proposed for procurement business process enablement.

Position Responsibilities

Primary responsibilities for this position include, but are not limited to, the following:

• Execution Support: Provide comprehensive execution support for procurement operational activities, ensuring adherence to organizational policies, compliance standards, and regulatory requirements. Act as a point of contact for stakeholders seeking assistance with digital solutions in sourcing, contracting, and supplier management.
• Task Management: Manage task execution and reporting using agile project management and collaboration tools (e.g., JIRA). Participate in daily stand-ups and similar ceremonies to ensure timely completion of tasks.
• Process Documentation: Develop, maintain, and update detailed process documentation and Standard Operating Procedures (SOPs) related to procurement functions. Ensure that documentation is accessible, user-friendly, and reflects current practices.
• Process Optimization: Continuously monitor procurement processes to identify optimization opportunities. Conduct feasibility analysis for proposed improvements and collaborate with stakeholders to implement changes that enhance efficiency and effectiveness.
• Cross-Functional Collaboration: Collaborate with cross-functional stakeholders to ensure seamless procurement operations.
• Training and Onboarding: Training and onboarding of new team members on procurement processes, tools, and best practices. Develop training materials and conduct workshops to enhance team capabilities.
• Digital Solutions Testing: Participate in the requirements gathering and testing of new digital solutions proposed for procurement business process enablement. Collaborate with IT and vendors to ensure solutions meet business needs and are effectively integrated into existing workflows.

Education & Experience Requirements

• Minimum of 7 years of upstream Procurement processes (direct and indirect sourcing, contracting, supplier mgmt., etc.). Experience in downstream processes (e.g. invoicing, AP, etc.) is a plus.
• Fluency in English language required; proficiency in additional languages is a plus.
• Bachelor's Degree (or equivalent) in Business, Supply Chain Management, Industrial Engineering, Technology or related field.

Technical & Interpersonal Skills Requirements

• Demonstrated proficiency in procurement tools such as SAP Ariba, ECC, S4, and Fieldglass with a strong understanding of their functionalities and best practices. Experience with procurement analytics tools and dashboards is an advantage.
• Strong communication skills to collaborate effectively with team members and stakeholders.
• Detail-oriented with strong organizational skills to manage multiple tasks and projects.
• Demonstrated adaptability to changing business needs and a willingness to learn technologies and processes
• Proactive in seeking opportunities for professional development and continuous improvement

Required Skills:

Adaptability, Adaptability, Administrative Policies, Benchmarking, Business, Business Process Re-Engineering (BPR), Business Requirements Management, Change Management, Cross-Functional Teamwork, Data Analysis Tools, Data-Driven Decision Making, Facility Management, Good Manufacturing Practices (GMP), Industrial Engineering, Information Technology Applications, Interpersonal Relationships, Operational Procurement, Procurement Analytics, Productivity Initiatives, Project Management, Quality Control Management, Quality Improvement Programs, Requirements Gathering, SAP Ariba, Six Sigma {+ 4 more}

Preferred Skills:

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Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

11/24/2025

• A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R369904