Customer Relationship Manager
16 hours ago
Position: Customer Relationship Manager (CRM)
Experience: Minimum 2 years
Gender: Female
Job Description:
We are looking for a dynamic and result-oriented Customer Relationship Manager (CRM) to join our team. The ideal candidate should have strong communication skills, a professional attitude, and prior experience in B2B sales. She will be responsible for building and maintaining long-term relationships with clients, managing customer accounts, and ensuring complete client satisfaction.
Key Responsibilities:
- Develop and maintain strong relationships with existing and potential B2B clients.
- Identify new business opportunities in the furniture and interior solutions sector.
- Coordinate between clients and internal teams to ensure timely delivery and service satisfaction.
- Prepare and present business proposals, quotations, and project updates.
- Handle client queries, feedback, and complaints efficiently.
- Maintain accurate customer records and prepare periodic sales reports.
Requirements:
- Minimum 2 years of experience in client relationship management or B2B sales.
- Excellent verbal and written communication skills in English and local languages.
- Preferably from the furniture, interior, or manufacturing industry background.
- Strong interpersonal skills with a client-focused approach.
- Proficiency in MS Office and CRM tools.
Location: Amaze tower, 2nd floor, Bharalumukh, 781009
Company: Steadkraft Solutions Pvt. Ltd.
Job Types: Full-time, Permanent
Pay: ₹18, ₹20,000.00 per month
Work Location: In person
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