Customer Relationship Manager

16 hours ago


Bharalumukh Guwahati Assam, India Steadkraft Solutions Full time ₹ 2,16,000 - ₹ 2,40,000 per year

Position: Customer Relationship Manager (CRM)

Experience: Minimum 2 years

Gender: Female

Job Description:

We are looking for a dynamic and result-oriented Customer Relationship Manager (CRM) to join our team. The ideal candidate should have strong communication skills, a professional attitude, and prior experience in B2B sales. She will be responsible for building and maintaining long-term relationships with clients, managing customer accounts, and ensuring complete client satisfaction.

Key Responsibilities:

  • Develop and maintain strong relationships with existing and potential B2B clients.
  • Identify new business opportunities in the furniture and interior solutions sector.
  • Coordinate between clients and internal teams to ensure timely delivery and service satisfaction.
  • Prepare and present business proposals, quotations, and project updates.
  • Handle client queries, feedback, and complaints efficiently.
  • Maintain accurate customer records and prepare periodic sales reports.

Requirements:

  • Minimum 2 years of experience in client relationship management or B2B sales.
  • Excellent verbal and written communication skills in English and local languages.
  • Preferably from the furniture, interior, or manufacturing industry background.
  • Strong interpersonal skills with a client-focused approach.
  • Proficiency in MS Office and CRM tools.

Location: Amaze tower, 2nd floor, Bharalumukh, 781009

Company: Steadkraft Solutions Pvt. Ltd.

Job Types: Full-time, Permanent

Pay: ₹18, ₹20,000.00 per month

Work Location: In person



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