tele calling

4 days ago


Puducherry, Puducherry, India SWASTIK WORLD Full time ₹ 96,000 - ₹ 18,00,000 per year

Key Responsibilities

  • Make outbound calls to potential customers to promote products/services.
  • Answer inbound customer queries in a professional and courteous manner.
  • Generate leads, follow up with prospects, and convert them into clients.
  • Maintain and update customer databases with accurate information.
  • Provide details about products/services and resolve customer queries.
  • Schedule appointments and coordinate with the sales team for meetings.
  • Achieve daily/weekly/monthly call and sales targets.
  • Build and maintain strong relationships with clients for repeat business.
  • Prepare and share regular reports on calls, leads, and conversions with management.

Required Qualifications

  • Minimum 12th pass / Graduate
  • Certification in sales or customer service will be an added advantage.

Experience

  • 0–2 years of experience as a Telecaller, Customer Care Executive, or in a similar role.
  • Freshers with good communication skills are also encouraged to apply.

Key Skills

  • Excellent verbal communication in [English/Tamil].
  • Persuasive and confident speaking skills.
  • Good listening skills with the ability to handle objections.
  • Basic computer knowledge (MS Office, CRM software).
  • Positive attitude, patience, and customer service orientation.

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Provident Fund

Work Location: In person


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