tele calling
2 days ago
Key Responsibilities
- Make outbound calls to potential customers to promote products/services.
- Answer inbound customer queries in a professional and courteous manner.
- Generate leads, follow up with prospects, and convert them into clients.
- Maintain and update customer databases with accurate information.
- Provide details about products/services and resolve customer queries.
- Schedule appointments and coordinate with the sales team for meetings.
- Achieve daily/weekly/monthly call and sales targets.
- Build and maintain strong relationships with clients for repeat business.
- Prepare and share regular reports on calls, leads, and conversions with management.
Required Qualifications
- Minimum 12th pass / Graduate
- Certification in sales or customer service will be an added advantage.
Experience
- 0–2 years of experience as a Telecaller, Customer Care Executive, or in a similar role.
- Freshers with good communication skills are also encouraged to apply.
Key Skills
- Excellent verbal communication in [English/Tamil].
- Persuasive and confident speaking skills.
- Good listening skills with the ability to handle objections.
- Basic computer knowledge (MS Office, CRM software).
- Positive attitude, patience, and customer service orientation.
Job Types: Full-time, Permanent, Fresher
Pay: ₹8, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Provident Fund
Work Location: In person
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