Customer Support Executive

1 week ago

Delhi, Delhi, India StarCap Wellness Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,00,000 per year

Responsibilities:)

  • Answering phones and explaining the products offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Taking and processing product orders in a professional manner.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer's needs and requirements.

Requirements:)

  • High school diploma or equivalent.
  • Work experience as a Tele caller, Telemarketer, or a similar role in the Sales Department.
  • Professional certification in sales and marketing will be an advantage.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Strong decision-making skills.
  • Ability to tolerate stress and pressure.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Application Question(s):

  • What is your current salary?
  • What is your expected salary?
  • Are you based in Delhi?
  • What is your notice period ?

Experience:

  • Customer support: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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