Coordinator (EdTech/e-learning Preferred / US & Uk Shift)

1 week ago

Remote, India Vedita Ventures Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Role Summary

The Coordinator will play a vital role in ensuring the smooth operation of our online tutoring platform. The successful candidate will be responsible for coordinating tutoring sessions, managing tutor and student relationships, and providing exceptional customer support.

KRA: Task / Activities

· Coordinate tutoring sessions between students and tutors

· Manage tutor and student relationships, addressing concerns and resolving issues

· Provide exceptional customer support via phone, email, and chat

· Maintain accurate records of tutoring sessions, student progress, and tutor performance

· Assist in the development and implementation of new processes and procedures

· Collaborate with the marketing team to promote the platform and attract new students

· Identify and report technical issues to the development team

· Develop and maintain knowledge of the platform's features and functionality

KPI: Performance Metrics

· Tutor and student satisfaction ratings (measured through surveys and feedback forms)

· Number of tutoring sessions coordinated per month

· Customer support response time and resolution rate

· Accuracy and completeness of records and reports

· Contribution to the growth and development of the platform

Required Skills

· Excellent communication and interpersonal skills

· Strong organizational and time management skills

· Ability to work independently and as part of a team

· Proficiency in Microsoft Office and Google Suite

· Familiarity with online learning platforms and technologies

· Strong problem-solving and analytical skills

· Experience working in an educational or online learning environment

· Knowledge of customer relationship management (CRM) software

· Familiarity with project management tools and methodologies

Attitude Required for This Position

· Positive and professional attitude

· Strong work ethic and willingness to learn

· Flexibility and adaptability in a fast-paced environment

· Empathy and understanding when working with students and tutors

· Proactive and solution-focused approach to problem-solving

· Commitment to providing exceptional customer support and service.

Job Type: Full-time

Pay: ₹180, ₹240,000.00 per year

Application Question(s):

  • Knowledge of CRM software

Work Location: Remote

  • Coordinator (EdTech/e-learning Preferred / US & Uk Shift)

    7 days ago

    Pacific Remote Islands Marine National Monument, India Vedita Ventures Full time

    Role Summary The Coordinator will play a vital role in ensuring the smooth operation of our online tutoring platform. The successful candidate will be responsible for coordinating tutoring sessions, managing tutor and student relationships, and providing exceptional customer support. KRA: Task / Activities · Coordinate tutoring sessions between students and...

  • Edtech Bda

    3 days ago

    Remote, India al-fahad Full time

    **Job Title**: Academic Counselor **Location**: Bangalore (On-site) **Salary**: Up to ₹6 LPA **Shift**: Night Shift **About the Role**: We are looking for a motivated and dynamic **Academic Counselor** to join our growing EdTech team in Bangalore. As an Academic Counselor, you will play a crucial role in guiding students and parents in making informed...

  • Sales and Marketing

    1 week ago

    Remote, India Vedita Ventures Full time

    **Role Summary** **KRA: Task / Activities** - Develop and execute sales and marketing strategies to achieve business objectives - Identify and pursue new business opportunities through lead generation, prospecting, and relationship-building - Build and maintain relationships with existing customers to drive retention and upselling - Manage and optimize our...

  • Online Tutor

    3 days ago

    Remote, India TutorX Educational Services Pvt. Ltd. Full time

    Job Title: Online Tutor (K-12 | Australia, UK, US, Canada Curriculum) Company: TutorX Educational Services Pvt. Ltd. Location: Remote **Job Type**: Part-time / Freelance Experience Level: 1-5 years (Exceptional freshers may apply) Subjects: Physics About Tutor X Tutor X is a rapidly growing EdTech platform providing personalized 1-on-1 online tutoring...

  • E-learning & Assessment Creator

    3 days ago

    Remote, India SyngyMaxim Solutions Pvt Ltd Full time

    Hi, we are Hiring an E-Learning & Assessment Creator consultant for more information find the below information. **Role**:E-Learning & Assessment Creator **Location**: Any where in India **Work Type**:Full Time **Work Mode**: Remote E-learning and assessment creators play crucial roles in shaping the educational experience in online environments. Their...

  • Edtech Tools and Applications Educator

    1 week ago

    Remote, India Masteringup Full time

    **Company Overview** **Mastering Up** is a forward-thinking online learning platform dedicated to delivering high-quality, accessible education to a global audience. We aim to provide transformative learning experiences through diverse courses that meet the needs of students and professionals in a rapidly evolving world. By leveraging technology and...

  • Academc Counselor Us/night Shift

    3 days ago

    Remote, India InvestorXplorer Full time

    We are seeking a dynamic and driven **Business Development Associate** to join our growing EdTech team for the **US market**. As a BDA, you will be responsible for connecting with potential learners, understanding their educational needs, and guiding them through our product offerings to help them make informed decisions. This is a **high-performance,...

  • Computer Science Online Tutor

    17 hours ago

    Remote, India Amaze Tutors E-Learning Services Full time

    **About us** This is a remote position. Amaze Tutors E-Learning Services is expanding its Academic Team. We’re looking for exceptional online tutors who are experienced in international curricula. Bring your expertise to our platform and inspire students around the world **Mandatory Requirements** - Post Graduate in Computer science - Knowledge in...

  • Edtech Recruiter

    3 days ago

    Remote, India al-fahad Full time

    **Location**: Remote **Employment Type**: Full-Time **Key Responsibilities**: - Manage end-to-end recruitment for various roles within the EdTech domain. - Coordinate and schedule interviews with hiring managers. - Build and nurture strong talent pipelines for future requirements. **Requirements**: - Bachelor’s degree in HR, Business Administration, or...

  • Dotnet

    2 weeks ago

    Remote, India Magic Edtech Full time

    Magic EdTech Digital Learning for Everyone We began our journey with the simple idea of using technology to bring learning to life.