
International Ticking Staff
2 days ago
Position: International Ticketing Staff
Location: Mumbai
Experience Required: 2 to 4 years
Employment Type: Full-Time
Job Summary
We are looking for experienced International Ticketing Staff to join our team in Mumbai. The ideal candidate will have hands-on expertise in booking and ticketing international flights using Galileo and Amadeus. You will play a critical role in delivering a smooth and professional travel experience by working closely with customers, travel agents, and airlines.
Key Responsibilities
- Handle international flight bookings and ticket issuance using Galileo and Amadeus GDS systems.
- Manage and create complex itineraries including multi-city and multi-airline combinations.
- Process refunds, reissues, and cancellations in line with airline fare rules and policies.
- Respond to customer inquiries and resolve travel-related issues promptly and professionally.
- Ensure accuracy in all ticketing and travel documentation.
- Stay up to date with airline policies, fare rules, and ticketing procedures.
Requirements
- Minimum 4 years of experience using Galileo and/or Amadeus.
- Strong understanding of fare rules, ticketing procedures, cancellation, and refund processes.
- Excellent communication and interpersonal skills, with the ability to interact with a diverse set of clients and stakeholders.
- High level of accuracy and attention to detail in ticketing and documentation.
- Ability to work independently as well as in a team in a fast-paced environment.
Qualifications
- Educational qualification not mandatory for candidates with relevant experience.
Job Type: Full-time
Work Location: In person
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