Lead - Data Analytics

2 weeks ago

Chennai, Tamil Nadu, India Freshworks Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are looking for a technical, highly motivated and dynamic IT Product Information & Lead Research Analyst to play a key role in our growing team. This hands-on position is ideal for a self-starter who enjoys research, data curation, and taxonomy design, with a unique opportunity to transition into a leadership role as the team expands. The team is responsible for building and maintaining a comprehensive, accurate, and curated product catalog of all software and hardware technology products sold and deployed globally.

The Lead Product Research Analyst will be responsible for:

  • Lead and coach a team of research analysts working on technology data mining and curation.
  • Conduct research on technology data/content about software and hardware products, including vendors, manufacturers, product suites, lifecycle data
  • Collect, analyze, and curate information to enrich our technology catalog, ensuring accuracy and consistency
  • Oversee the maintenance of a technology data catalog, ensuring comprehensive and up-to-date content
  • Design and manage taxonomies for software and hardware products.
  • Develop and enforce rules for normalizing and mapping data between source systems
  • Define and implement end-to-end research workflows, including methodologies, training programs, and quality control measures.
  • Respond to customer and internal requests to enrich catalog content and resolve content-related issues promptly.
  • Act as the subject matter expert (SME) on technology data, working directly with customers and partners to address data-related issues and enhancement requests.
  • Collaborate with internal stakeholders, including engineers and product teams, to translate business requirements into new data offerings and features.

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