Reservations Consultant

2 weeks ago

New Town Kolkata West Bengal, India GOROOMGO Full time ₹ 1,08,000 - ₹ 1,80,000 per year

Job Title: Reservation Executive

Company: GoRoomGo Private Limited

Position: Reservation Executive

Location: Work From Office (915A PS QUBE, Action Area IID, Rajarhat, New Town, Kolkata

Work Hours: 10:00 AM to 7:00 PM

Employment Type: Full-Time

Salary: ₹9,000 - ₹15,000 per month + Incentives

Contact: Senior HR Anirban Sarkar Call / WhatsApp)

How to Apply

About GoRoomGo Interested candidates should submit their resume and a cover letter outlining their relevant experience to or WhatsApp). We look forward to hearing from you.

****Don't forget to mention Application for Reservation Executive.

About GoRoomGo

GoRoomGo is a leading online travel booking brand providing a range of choices for the best hotels at the most affordable prices. Our core value differentiator is the most trusted user experience, be it in terms of quickest search and booking, fastest payments, settlement or refund processes. Through GoRoomGo, our customers enjoy a standard stay experience at certified hotel properties. With the best of our services and customer satisfaction – GoRoomGo is the number one choice for new India on the move.

Key Responsibilities

  • Manage and process reservations via phone, email, or online booking platforms.
  • Provide customers with detailed information regarding availability, pricing, and packages.
  • Handle booking inquiries, modifications, and cancellations efficiently.
  • Ensure all reservation details are accurately recorded in the system.
  • Maintain professionalism and deliver excellent customer service.

Requirements

  • Education: High school diploma or equivalent (Bachelor's degree preferred).
  • Experience: Previous experience in reservations, customer service, or hospitality is a plus but not mandatory.
  • Skills:

1. Excellent communication skills (verbal and written).

2. Basic knowledge of computer operations and MS Office tools.

3. Attention to detail and ability to organize tasks effectively.

4. Customer-centric approach with a friendly demeanor.

  • Equipment: o A laptop or desktop with a reliable internet connection is mandatory.

What We Offer

  • Stress-free work environment.
  • Fixed working hours with no excessive workload.
  • Opportunity to gain valuable experience while working from home.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9, ₹15,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid time off

Work Location: In person

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