Agile Product Owner

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

We are seeking a highly motivated and experienced Agile Product Owner to help build intelligent, Gen AI-powered applications that transform enterprise productivity. The ideal candidate will have a strong background in Agile methodologies and a proven track record of delivering high-quality products. As an Agile Product Owner, you will be responsible for articulating product requirements, creating and maintaining the product backlog, and ensuring that the development team delivers value to our customers.

Key Responsibilities:

• Backlog & Delivery Management
• Work with the Product Manager to drive the implementation of Corporate GenAI products. Maintain a well-groomed backlog of Epics and Stories.
• Break down large Epics into incremental, demonstrable stories with clear acceptance criteria.
• Prioritize features based on ROI, user impact, and technical feasibility.
• Ensure continuous delivery of value through Agile iterations and demos.
• Work closely with the Scrum Master to ensure that the development team is following Agile best practices and delivering high-quality products.
• Conduct regular reviews and retrospectives to identify areas for improvement and ensure continuous delivery of value.
• Cross-functional Collaboration
• Collaborate with the development team to ensure that user stories are well-defined, understood, and ready for implementation.
• Partner with Technical Architects to ensure architectural and governance compliance.

• Engage with end users to gather feedback and guide UX and process improvements.

• GenAI Product Lifecycle Ownership

• Execute product manager's vision by creating, marketing and delivering corporate GenAI products.
• Identify non-technical risks for product delivery and adoption and drive them to closure.
• Evangelize AI solutions to customers and stakeholders.
• Track adoption strategies in collaboration with training and changing management teams.
• Quality & Compliance
• Partner with Technology architects to embed and verify non-functional requirements (e.g., performance, security, usability) in all deliverables.
• Ensure compliance with ethical standards, governance frameworks, and regulatory requirements.
• Performance & Innovation
• Measure and drive GenAI product performance using data-driven insights.
• Encourage investment in technical debt reduction and non-functional improvements.
• Mentor team members and promote best practices across global AI teams.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualification

• 5+ years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualification

• Bachelor's degree in business, Data Science, Information Systems, Computer Science, or related field.

• 5+ years of proven track record in Agile product ownership and full product lifecycle management.

• Experience with Agile methodologies, governance, and compliance standards.

• Good understanding of Generative AI, LLMs, Agentic AI, and automation platforms.

• Ability to prioritize and manage multiple tasks and projects in a fast-paced environment.

• Strong analytical and problem-solving skills.

• Strong collaboration, communication, and strategic thinking skills.

• Experience with product management tools such as Jira, Trello, or similar.

• Certified Scrum Product Owner (CSPO) or similar certification is a plus.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.