Agile Product Owner

Cigna is one of the largest International Medical Insurers worldwide and can trace its roots back over 200 years. We are looking for a highly motivated, focused individual to join our rapidly expanding team. You will have the opportunity to work for a forward thinking and progressive organisation, within a dynamic team environment where there are tangible progression opportunities.

Cigna International’s Global Individual Health business is a leader in providing international health insurance to expatriates and other globally mobile individuals.

**The Position**:
The Agile Product Owner represents the “voice of the customer” at the team level, maintaining and prioritizing the Product Backlog, to ensure that the team is working on stories that maximize business value and deliver necessary fixes and functionality to all customers.

The incumbent provides counsel and advice to top management on significant matters, often requiring coordination between organizations. Focuses on providing thought leadership and technical expertise across multiple disciplines. Recognized internally as “the go-to person” for the most complex assignments.

**Position Responsibilities**
- Serves as the customer proxy by understanding key business objectives and strategy of the product
- Works with business owners to ensure that they are engaged and supportive of direction
- Works with Product Management and Stakeholders to define and prioritize the Product Backlog (refinement)
- Assesses business value and prioritize all stories to ensure work focuses on those with maximum value that align with product strategy
- Creates User Stories and Acceptance Criteria, ensuring stories clearly communicate customer/Stakeholder needs to the development team; work with team to clarify stories as necessary
- Responsible for final decisions on product functionality
- Participates in and prepares for Program Increment Planning
- Involved in Program Backlog Refinement
- Provides clarification on User Stories and Product Backlog to the team
- Supports Acceptance Test Driven Development spec by example
- Accepts User Stories
- Participates in team demo, retro, and Inspect and Adapt
- Understands and supports enabler work
- Understands and supports inter-team dependencies, and escalate issues when necessary
- Works with the delivery team to set and communicate release date and scope
- Works with Team Members to ensure products are working in production (potentially - depends on DevOps model)
- Ability to monitor potential risks and develop mitigation plans
- Identifies improvements and codifies them for broader consumption
- Collaborates with scrum master and team to promote an environment of empowerment and creativity.
- Communicates the product roadmap clearly and inspires the team by painting target product vision

All APOs are responsible for accepting User Stories, dedicated full-time support for 1 Agile team.

**Skills and Experience**
- Demonstrates basic understanding of the technology and the ability to have technical discussions.
- Understands basic software development and deployment that enables devops capabilities such as continuous integration and deployment
- Ability to manage the product backlog including writing user stories and acceptance criteria
- Ability to use analysis to prioritize business value and maximize total business outcome.
- Advance Story writing should include accounting for all testing and readiness activities to get the iteration outcomes into production
- Demonstrates good understanding of gathering feedback (e.g. multi-variate testing, focus groups)
- Understands technical topics at a conceptual level as well as the systems and data that enable major capabilities and drives innovation.
- Collaboration with EM and encourages the team to practice deployable software development
- Managing and reporting on the value delivery by the team ensuring delivery of highest customer value product increments
- Strong understanding of customer needs and business strategy

**About The Cigna Group**

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.