Support Engineer
1 day ago
Job Description - Support Engineer- MERN STACK
Company Name- 9X Technology LLC
Job Position - Support Engineer- MERN STACK
Exp - 2+ years
Job Location- Hyderabad
- Job Summary
We are looking for a Support Engineer with hands-on experience in the MERN stack to provide application support, issue resolution, and backend troubleshooting for our web applications. The ideal candidate should have strong problem-solving skills, a good understanding , MongoDB, and REST APis, and experience handling production issues.
- Key Responsibilities
Provide L2/L3 application support for MERN-based applications Troubleshoot and resolve backend, API, and database issues Analyze logs, identify root causes, and implement fixes
Support deployment, monitoring, and incident management
Work closely with development teams for bugfixes and enhancements Handle production issues, SLA adl1erence, and incident reports Perform database queries and data validation in MongoDB
Assist in release support and rollback activities Document issues, resolutions, and SOPs.
- Required Skills & Qualifications
2+ years of experience in MERN stack support or development Strong knowledge &
Hands-on experience with MongoDB / Mongoose Good understanding of REST APIs & HTTP methods Experience with debugging production issues Knowledge of authentication (JWT, sessions) Familiarity with Linux basics & server logs Experience using Git for version control
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