Health Insurance Customer Support Executive- Fluent Hindi

6 days ago


Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location
: Bengaluru, Onsite

Salary
: Fluent Hindi and Fluent English, both Mandatorily required

Role Description

This is a full-time, on-site role for a Health Insurance Customer Support Executive- Fluent Hindi at Al Fahad Enterprises, located in Bengaluru. The role involves handling customer support inquiries, providing technical support, ensuring customer satisfaction, and managing online support interactions. The executive will be responsible for addressing client concerns related to health insurance, resolving issues efficiently, and maintaining high standards of customer service.

Qualifications

  • Customer Support, Customer Service, and Customer Satisfaction skills
  • Online Support and Technical Support skills
  • Excellent communication skills in Hindi and English
  • Ability to work effectively in a team and independently
  • Prior experience in the health insurance or related industry is a plus
  • Strong problem-solving and conflict-resolution abilities
  • High school diploma or equivalent; higher education is an advantage


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