Manager, Business Intelligence

1 week ago

Vadodara, Gujarat, India Qualifacts Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Job Description:

Key Responsibilities

  • Design, develop, and maintain dashboards and reports to support RCMS operations, including work allocation, production efficiency, and performance tracking.
  • Partner with the U.S. Director of Operations, RCMS, to align on departmental metrics, KPIs, and reporting standards.
  • Collaborate with RCMS Revenue Optimization team to analyze RCM data (claims, denials, collections, AR) to identify operational trends, risks, and opportunities for improvement.
  • Create scalable data models and visualizations to support customer and internal decision-making.
  • Ensure data accuracy, integrity, and usability across all reporting and dashboarding tools.
  • Support ad hoc reporting and advanced analytics requests from leadership and stakeholders.
  • Mentor junior analysts in BI development practices, ensuring consistency and quality across deliverables.
  • Collaborate with cross-functional teams (Ops, Product, Customer Success, Finance) to ensure BI deliverables meet business needs.

Success Metrics

  • Delivery of accurate, timely dashboards and reports aligned with RCMS operational needs.
  • Increased visibility into production, work allocation, and performance metrics.
  • Improved efficiency and decision-making through actionable analytics.
  • Identification and communication of RCM trends and insights that drive customer growth and retention.

Qualifications

  • Bachelor's degree in computer science, Information Systems, Healthcare Analytics, or related field.
  • 4+ years of experience in business intelligence, reporting, or analytics within healthcare, RCM, or EHR domains.
  • Advanced SQL skills and strong hands-on experience with Snowflake (mandatory).
  • Strong experience with BI/dashboard tools (e.g., Power BI, Tableau, Looker, or equivalent).
  • Knowledge of RCM workflows and healthcare billing data (claims, remittances, AR, denials, payer codes, etc.).
  • Familiarity with healthcare billing codes (ICD, CPT, HCPCS, NPI) preferred.
  • Strong understanding of dimensional data modeling and ETL concepts.
  • Experience with data pipeline tools (e.g., Airflow, DBT) and scripting languages (Python/R) preferred.
  • Proven ability to translate business requirements into actionable technical solutions.
  • Strong analytical, problem-solving, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment and work collaboratively across geographies.

Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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