Principle Analyst,SaaS Delivery

Job Summary:

We are seeking a highly skilled Oracle Fusion Payroll Principal Support Consultant to join our dynamic team. The ideal candidate will have extensive experience in Oracle Fusion Payroll support and implementation, offering expert-level technical assistance, resolving complex issues, and providing guidance on best practices. The consultant will work closely with customers, and cross-functional teams to ensure seamless payroll operations and maximize the functionality of Oracle Fusion Payroll.

Key Responsibilities:

1. Support & Troubleshooting:
2. Provide expert-level support for Oracle Fusion Payroll issues, ensuring timely resolution of complex payroll-related queries.
3. Troubleshoot payroll issues, configuration challenges, and integration concerns.
4. Act as a point of escalation for complex payroll issues within the team and collaborate with Oracle support for resolution.
5. Configuration & Implementation:
6. Lead and manage Oracle Fusion Payroll configurations, upgrades, and implementations for both new and existing clients.
7. Work closely with project teams to ensure accurate configuration and customization based on business requirements.
8. Ensure proper integration between Oracle Fusion Payroll and other Oracle Cloud modules (e.g., HCM, Benefits).
9. Functional Consulting:
10. Analyze and understand client business processes and requirements related to payroll.
11. Provide subject matter expertise to guide clients through best practices and optimal usage of Oracle Fusion Payroll.
12. Develop and document functional specifications, design documentation, and user training materials.
13. Testing & Validation:
14. Lead payroll system testing, including UAT (User Acceptance Testing) and regression testing.
15. Validate and ensure data accuracy and integrity during system implementations and periodic upgrades.
16. End-User Training & Support:
17. Deliver training sessions to clients and end-users on Oracle Fusion Payroll features and functionality.
18. Provide ongoing support and guidance to payroll teams, helping them to effectively use the system and resolve day-to-day issues.
19. Process Improvement & Optimization:
20. Continuously evaluate the payroll processes to identify areas for improvement and optimization and help customer on the same.
21. Recommend enhancements to increase efficiency and ensure best practices in payroll processing.
22. Documentation & Reporting:
23. Maintain detailed documentation on system configurations, customizations, and troubleshooting resolutions.
24. Generate and present periodic status reports on payroll system performance, issues, and resolutions to leadership.
25. Collaboration & Stakeholder Management:
26. Work closely with internal teams and stakeholders to ensure smooth operations and alignment with business goals.
27. Collaborate with the technical team for system customizations and performance optimization.

Qualifications:

• Experience:
• Minimum 7 years of hands-on experience with Oracle Fusion Payroll and Oracle Cloud HCM modules.
• Proven experience in leading payroll support and consulting engagements.
• Strong background in payroll processing, configurations, and system troubleshooting.
• Experience with Oracle Cloud integrations with external systems (e.g., HRMS, finance systems, time and attendance systems).
• Skills:
• In-depth knowledge of Oracle Fusion Payroll modules and configurations.
• Strong troubleshooting and problem-solving skills.
• Familiarity with Oracle Cloud applications and tools (e.g., HCM Cloud, Oracle Integration Cloud).
• Ability to work effectively with cross-functional teams and stakeholders.
• Excellent communication and interpersonal skills to manage client expectations and deliver exceptional service.
• Knowledge of payroll regulations and compliance (e.g., local, state, and international payroll requirements).
• Certifications (preferred but not required):
• Oracle Cloud Payroll certification.
• Oracle Cloud HCM certification.