Central Operations Executive

3 days ago

Mumbai Metropolitan Region, India QI Spine Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Location: Kurla West, Phoenix Marketcity

About the Role

We are seeking a proactive and detail-oriented Central Operations Executive to join our team. This role involves close coordination with doctors to ensure timely patient updates, effective follow-ups, and the achievement of performance goals. The ideal candidate will have strong leadership qualities, excellent communication skills, and the ability to drive operational efficiency across teams.

Key Responsibilities


• Regularly follow up with doctors to track and update patient statuses.


• Lead and motivate the doctor network to meet defined performance metrics.


• Oversee daily operations and ensure compliance with standard operating procedures (SOPs).


• Collaborate with cross-functional teams to drive seamless coordination and issue resolution.


• Analyze operational data and generate performance reports for internal stakeholders. Requirements


• Proven leadership and team coordination skills.


• Strong verbal and written communication skills with the ability to work cross-functionally.


• Prior experience in healthcare operations or a similar fast-paced role preferred.


• Demonstrated ability to manage multiple tasks and meet deadlines in a performance-driven environment.


• Proficiency in CRM systems and reporting tools such as Excel or Google Sheets.

Preferred Qualifications


• Bachelor's degree in healthcare management, operations, or a related field.


• Experience working with healthcare professionals or in a clinical support setting.


• Strong analytical and problem-solving skills

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