Supply Chain and Operations Manager
7 days ago
Key Responsibilities
1. Supply Chain Planning & Procurement
- Develop and execute procurement plans for raw materials, packaging, and promotional items based on sales forecasts and production plans.
- Identify and onboard suppliers, negotiate terms, and ensure timely procurement at optimal costs.
- Maintain supplier performance records for quality, lead times, and pricing.
2. Production Planning & Coordination
- Work with the Production Head to prepare daily/weekly/monthly production schedules.
- Ensure availability of materials to avoid production downtime.
- Track production efficiency and address bottlenecks.
3. Inventory Management
- Maintain optimal stock levels for raw materials, packaging, and finished goods.
- Implement FIFO & FEFO methods to prevent expiry-related losses.
- Oversee stock audits and reconcile physical and system inventory.
4. Warehousing & Storage
- Supervise warehouse operations ensuring clean, safe, and compliant storage of food products.
- Implement layout and storage systems for efficient picking and dispatch.
- Ensure FSSAI compliance, pest control, and hygiene protocols.
5. Logistics & Dispatch
- Plan and execute timely dispatches for E-commerce, Quick Commerce, and traditional retail orders.
- Negotiate with logistics partners to optimize delivery costs and timelines.
- Monitor on-time delivery (OTD) and order accuracy.
6. Process Optimization
- Identify cost-saving opportunities in supply chain and operations without compromising quality.
- Automate and digitize processes for real-time tracking of orders and stock.
- Implement KPIs dashboards for visibility on performance metrics.
7. Compliance & Documentation
- Maintain documentation for GRNs, stock transfers, dispatch notes, and e-way bills
- Ensure compliance with FSSAI, labor laws, and safety regulations.
- Prepare for internal and external audits.
8. Cross-Department Coordination
- Collaborate with Sales, Marketing, Procurement, QA, and Finance teams to ensure smooth operations.
- Provide inputs for sales planning and promotional campaigns based on operational feasibility.
Ideal Profile:Skills & Competencies Required
- Strong analytical, planning, and problem-solving skills.
- Knowledge of FMCG manufacturing, warehousing, and distribution.
- Proficiency in ERP/WMS software (Tally, Zoho Inventory, SAP, etc.).
- Excellent negotiation, vendor management, and leadership skills.
- Ability to handle pressure and tight timelines.
Qualification & Experience
- Bachelor's or Master's degree in Supply Chain Management, Operations, or related field.
- 5-10 years experience in FMCG / Food Industry operations & supply chain roles.
- Familiarity with E-commerce & Quick Commerce order fulfillment models.
KPIs (Key Performance Indicators)
1. Order Fulfilment Accuracy (% of orders dispatched correctly).
2. On-Time Delivery Rate (E-commerce & Quick Commerce separately).
3. Inventory Accuracy (% match between system & physical stock).
4. Cost per Dispatch (logistics cost efficiency).
5. Stock Loss % (due to expiry, damage, or pilferage).
6. Production Downtime Hours (due to material unavailability).
7. Supplier OTIF (On-Time In-Full) Performance
What's on Offer?- Opportunity within a company with a solid track record of performance
- Work alongside & learn from best in class talent
- Leadership Role
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