Associate/ Senior Associate, Driver Operations

Location: Hong Kong, Hong Kong SAR
Department: Driver Operations
Employment Type: Full-time
Work Mode: On-site

At Lalamove, we believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple. Since 2013, we have tackled the logistics industry head on to find the most innovative solutions for the worlds delivery needs. We are full steam ahead to make Lalamove synonymous with delivery and on a mission to impact as many local communities we can. We have massively scaled our efforts across Asia and now have our sights on taking our best in class technology to the rest of the world. And we need your help to get us there

We are seeking a Senior Operations Associate who will not back down in the face of challenge, who is ready to try new things and is ready to make history together with the rest of the team at Lalamove. Life at Lalamove is fast-paced, thrilling, and we are constantly doing things no one has ever done before.

• To ensure the overall success of Driver Operations in respective markets across our global presence
• Be the main bridge of effective communications and collaborations between Functional Departments & local Driver Operations
• Acquire a deep quantitative & qualitative understanding of local situations, problems, and opportunities
• Help markets adopt and apply learnings & standards from Process Optimization Team on already-solved problems
• Work with markets to plan, execute and review initiatives in a data-driven way to tackle new problems / opportunities
• Document and share data-supported local learnings with Optimization Team and other markets

• Degree holder in any disciplines
• At least 3 years experience in a fast-moving environment or in a supervisory role
• Ability to communicate effectively across different regions
• Analytical and data-driven, proven success in project management
• Curious about facts, able to empathize with stakeholders from diverse backgrounds, and willing to dig deep and understand underlying root causes
• Positive, passionate, proactive, self-initiative and attentive to details
• Proficiency in written and spoken English
• Ability to champion new processes from plan to close
• Knowledge on spreadsheets and Tableau is preferred

Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice:

`घोटाले चेतावनी: JORA एक नौकरी खोज इंजन है । हम एक भर्ती नहीं कर रहे हैं और किसी भी भर्ती प्रक्रिया का हिस्सा नहीं हैं। हमारे कार्यालय केवल ऑस्ट्रेलिया में हैं। हम नौकरी चाहने वालों से कभी संपर्क नहीं करते या चयन उद्देश्यों के लिए उम्मीदवार से कभी संपर्क नहीं करते। यदि आपको कॉल या मेल प्राप्त होता है (बाहर की ) JORA से होने का दावा करने वाले व्यक्ति से आपको प्रासंगिक प्राधिकारियों से संपर्क करना चाहिए । उस व्यक्ति के बारे में आपकी सारी जानकारी के साथ । इसके अलावा, आपको साक्षात्कार चरण में संसाधित करने के लिए भुगतान करने की आवश्यकता नहीं होनी चाहिए। JORA उम्मीदवारों से कभी पैसे नहीं मांगते।

सावधान रहें और जागरूकindia ।
सादर,
JORA टीम ।