Counselor

6 days ago

Mohali, Punjab, India Softtrix Tech Solutions Pvt Ltd Full time ₹ 25,000 - ₹ 40,06,162 per year

Job Title: Counselor – Digital Marketing Courses

Location: Mohali, Punjab

Job Type: Full-time | On-site

Key Responsibilities:

  • Handle walk-ins, telephonic, and online inquiries about digital marketing courses.
  • Counsel students and parents about course details, career prospects, and institute offerings.
  • Follow up with leads via phone, email, and WhatsApp to ensure maximum conversion.
  • Maintain and update the student database (CRM/Excel).
  • Assist in admission formalities and documentation.
  • Work closely with marketing and trainers to improve conversion strategies.
  • Participate in seminars, webinars, and promotional events.

Required Skills & Qualifications:

  • Bachelor's degree in any field (preferably Marketing, Communication, or Business).
  • 1–3 years of experience in counselling, telesales, or academic advising.
  • Excellent communication skills in English and Hindi (Punjabi is a plus).
  • Strong interpersonal and convincing abilities.
  • Basic knowledge of digital marketing concepts.
  • Ability to multitask, work independently, and achieve targets.

Preferred Qualities:

  • Energetic, confident, and approachable personality.
  • Good listener with empathy and patience for student queries.
  • Target-driven with a passion for education and career guidance.

Job Types: Full-time, Permanent

Pay: ₹25, ₹40,061.62 per month

Application Question(s):

  • What was your previous/current ctc?
  • Are you an immediate joiner?

Experience:

  • Individual / group counseling: 2 years (Required)
  • Digital marketing: 2 years (Required)

Work Location: In person

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