Vertical Head Application Management Group

2 weeks ago

Mumbai, Maharashtra, India YES BANK Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Production Stability & Operational Oversight

  • Ensure 24x7 stability of over 300 business-critical applications with zero tolerance for production outages in customer-facing platforms.
  • Define and drive the Incident, Problem, and Change Management processes to ensure timely resolution, root cause analysis, and prevention of recurring issues.
  • Implement monitoring, automation, and self-healing tools to improve observability and reduce manual interventions.

Business & Stakeholder Engagement

  • Serve as the primary point of contact for business heads and senior leaders on all production-related concerns.
  • Provide real-time communication and transparency during high-impact incidents, ensuring timely updates and structured post-mortems.
  • Regularly engage with business units to prioritize production enhancements, manage demand, and align IT operations with evolving business goals.

Service Management & SLA Adherence

  • Govern and track performance against defined SLAs and KPIs for all support functions, ensuring measurable outcomes in service quality, availability, and user satisfaction.
  • Lead weekly/monthly service reviews, highlighting performance trends, improvement actions, and escalations to leadership.

Vendor & Partner Management

  • Manage strategic partnerships with multiple IT vendors supporting various layers of the application stack — ensuring cost-effective, compliant, and high-quality delivery.
  • Lead vendor onboarding, contract negotiations, performance reviews, and drive value through commercial and operational levers.

People Leadership & Team Building

  • Lead and manage a diverse technology operations team of 70+ FTEs and 300+ partner staff, fostering collaboration across L1, L2, and L3 supporters.
  • Drive resource strategy, training, succession planning, and talent development to create a resilient, scalable, and accountable workforce.
  • Encourage a culture of ownership, agility, and continuous improvement within the teams.

Governance, Risk & Compliance

  • Ensure all production activities comply with regulatory guidelines, audit requirements, and information security policies.
  • Partner with risk and cybersecurity teams to manage production access controls, vulnerability remediation, and incident response.
  • Lead efforts on BCP/DR drills, production readiness, and crisis simulation exercises.

Strategic Initiatives & Transformation

  • Collaborate with engineering, DevOps, and platform teams to transition from legacy to modern, cloud-native operational models.
  • Lead the automation of production workflows, proactive alerting, and observability enhancements.
  • Support enterprise-wide transformation programs (core banking upgrades, digital launches, mergers) from a production readiness perspective.

Budgeting & Purchase Order Tracking
Oversee budgeting and purchase order tracking to ensure efficient allocation and utilization of financial resources within the organization.

Present proposals and financial reports to the IT Tech Spend Committee, fostering transparency and informed decision-making regarding technological investments and expenditures.

  • Head Application Management Group

    2 weeks ago

    Mumbai, Maharashtra, India Captalent Hr Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Role & responsibilitiesRole : Vertical Head Application Management GroupExperience 18 Years+Work location : MumbaiProduction Stability & Operational Oversight:Ensure 24x7 stability of over 300 business-critical applications with zero tolerance for production outages in customer-facing platforms.Define and drive the Incident, Problem, and Change Management...

  • Account Group Head

    1 week ago

    Mumbai, Maharashtra, India Interactive Avenues Full time US$ 90,000 - US$ 1,20,000 per year

    Job descriptionPosition SummaryAn Associate Group Head/Group Head would look into the day-to-day needs of an account and also ensure the long-term stability and growth of the relationship and revenue along with the Account Director. An Associate Group Head/Group Head must assist the Account Director to deliver brand objectives. An Associate Group Head/Group...

  • Manager - Elite Vertical

    5 days ago

    Mumbai, Maharashtra, India Max New York Life insurance Co Ltd Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Description Position: ADM - Elite VerticalIncumbent: NADepartment: AgencyFunction: AgencyReporting to: Circle Head Elite VerticalBand: 4 / 4ALocation: Multiple Locations Pan IndiaTeam size (D/I): NAJOB SUMMARY Responsible for hiring, developing and driving sales from Top Financial Advisors/Financial Distributors of competition thereby driving revenue...

  • Account Group Head

    2 weeks ago

    Mumbai, Maharashtra, India, Maharashtra Interactive Avenues Full time

    Job descriptionPosition SummaryAn Associate Group Head/Group Head would look into the day-to-day needs of an account and also ensure the long-term stability and growth of the relationship and revenue along with the Account Director. An Associate Group Head/Group Head must assist the Account Director to deliver brand objectives. An Associate Group Head/Group...

  • Group Head – Performance Marketing

    1 week ago

    Mumbai, Maharashtra, India Social Donut Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Location: Goregaon East, MumbaiWork from OfficeExperience: 5 + YearsRole OverviewWe're looking for a Group Head – Performance Marketing to lead and grow one of our most critical verticals. This role demands more than just campaign management, it's about driving strategic media decisions, mentoring high-performing teams and owning business outcomes for our...

  • Head of Recruitment

    3 days ago

    Mumbai, Maharashtra, India Pinnacle Global Group Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    As the Head of Recruitment at Pinnacle Global Group, you will be a key player in the company's growth, focusing on a new vertical and potentially having the opportunity to travel to the UK. Your role will involve conducting phone screenings, promoting job opportunities, verifying candidate qualifications, and managing candidate sourcing lists. Additionally,...

  • Group Head

    3 hours ago

    Mumbai, Maharashtra, India, Maharashtra Interactive Avenues Full time

    Performance Marketing: Associate Group Head/Group HeadJob descriptionPosition SummaryWe are looking for you - dynamic, best-in-class talent - to join the Interactive Avenues as a Group Head. This role is responsible for leading performance marketing operations and performing many critical functions within the Performance Marketing team. These tasks include,...

  • Group Head

    1 week ago

    Mumbai, Maharashtra, India The Content Lab Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    JOB DESCRIPTIONGROUP HEAD | BRAND SOLUTIONSAbout the RoleAt The Content Lab, we believe great work sits at the intersection of insight, imagination, and impact. We're looking for a Group Head – Brand Solutions to help us push that belief forward—someone who brings clarity, energy and fresh thinking to the table.This role is equal parts strategy,...

  • Head of Group Accounting

    3 days ago

    Mumbai, Maharashtra, India Marcura Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The head of Group Accounting is responsible for the books of account for the entire Group, they must be in line with IFRS, local legal regulations and provide a true and fair view of the state of affairs of the company. Consolidations and establishing internal controls and and liaison with all stakeholders. As India site lead, responsible for ensuring...

  • Vertical Service Delivery Head

    1 day ago

    Mumbai, Maharashtra, India Pepper Content Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Pepper Content ) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories. Over the past 5 years, over 150,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% of talent,...