Trainee Technical Support Executive

4 days ago

Bengaluru South Karnataka, India izmo ltd Full time ₹ 3,00,000 - ₹ 4,50,000 per year

Job Description
Job Title:
Trainee Technical Support Executive (CRM)

Location:
Bangalore (Work from Office)

Department:
Delivery & Support

Experience:
Fresher (0 -2 yr)

Education:
Any Graduate (BCA, B.Sc. Computer Science or equivalent)

About The Company
izmo Ltd
is a leading software product development company headquartered in Bangalore, specialising in innovative technology solutions for the automotive industry across global markets. With a strong focus on quality, creativity, and customer success, izmo offers a dynamic workplace that encourages learning, growth, and collaboration.

About The Role
izmo Ltd is looking for a
fresh graduate
who will be trained to handle
internal CRM tickets
raised by various departments. The selected candidate will learn to understand internal workflows, troubleshoot CRM-related issues, and ensure the timely resolution of support requests while maintaining high levels of service quality.

Key Responsibilities

  • Strong troubleshooting skills
  • Fluent verbal and written communication in the English language
  • Learn and manage the internal CRM system.
  • Enjoys and excels at problem-solving and strong analytical thinking.
  • Log, track, and resolve requirements within defined timelines.
  • Ability to make sound decisions based on customer needs and product knowledge
  • Escalate complex issues to the respective technical team when required.
  • Ensuring client complaints are dealt with professionally and logged in line with the proper channels
  • Customer-centric attitude

Mandatory / Primary Skills

  • Eagerness to learn CRM tools and internal processes.
  • Attention to detail, organised, and proactive approach to tasks.
  • Provides answers to clients by identifying problems and guiding clients through corrective steps.
  • Must be effective and efficient working in a team environment
  • Good analytical and problem-solving ability.
  • Able to work in a fast-paced environment
  • Participates in the development of client training programs by identifying issues.
  • Improves product by recommending changes to enhance end-user experience

Benefits

  • Comprehensive on-the-job training on CRM systems.
  • Opportunity for career growth within CRM functions.
  • Insurance coverage for self and dependents.
  • Free food is provided at the office.
  • Open Door work culture with a focus on learning and collaboration.

  • Industrial Trainee – Finance

    4 days ago

    Bengaluru South, Karnataka, India Table Space Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionTable Space, founded in 2017 by former commercial real estate professionals, is a leading provider of flexible workspace solutions in the country. Specializing in enterprise-managed workspaces, Table Space offers over 9 million sq. ft of custom workspaces across 60+ centers in key Indian cities. With a client base of more than 290 global...

  • Technical Support Engineer

    4 days ago

    Bengaluru, Karnataka, India Maven Silicon Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Designation: Technical Support Engineer - VLSI Experience : 0-1 Years Education : B.tech/ BE- or M.Tech VLSI. ECE/ Diploma in Mechatronics/ECE Industry Type: Education / E-Learning / SemiconductorCategory: TechnicalJob DescriptionResponsible for development and support of Projects.Responsible for debugging the source codes in Verilog, SV, and UVM.Responsible...

  • Technical executive

    2 weeks ago

    Bengaluru, India Alp Consulting Ltd. Full time

    Job Title: Technical Trainee/ Executive, upstream process

  • Technical Executive

    2 weeks ago

    Bengaluru, India Alp Consulting Ltd. Full time

    Job Title: Technical Trainee/ Executive, upstream process

  • Technical executive

    2 weeks ago

    Bengaluru, India Alp Consulting Ltd. Full time

    Job Title: Technical Trainee/ Executive, upstream process

  • Technical Executive

    2 weeks ago

    Bengaluru, India Alp Consulting Ltd. Full time

    Job Title: Technical Trainee/ Executive, upstream process

  • Marketing Trainee

    2 weeks ago

    Bengaluru, Karnataka, India Red Hat Software Full time

    About the job: The Red Hat Marketing team is currently looking for a Marketing Trainee interested in Enterprise Marketing to join us in Bangalore, India. This is a fixed term 6-month traineeship program. You have the opportunity to work across the following areas: Enterprise Marketing - financial services, industrial edge, telco and public sector,...

  • Management Trainee

    23 hours ago

    South Delhi, India Resources9 Full time

    Company Description Resources9 is a multinational, cross-disciplinary employment and outsourcing organization based in India. Established in March 2004, Resources9 focuses on meeting the resourcing requirements of fast-growing international business groups. The company uses its proprietary skills2work® methodology to identify, evaluate, train, employ, and...

  • Management Trainee

    2 days ago

    south delhi, India Resources9 Full time

    Company Description Resources9 is a multinational, cross-disciplinary employment and outsourcing organization based in India. Established in March 2004, Resources9 focuses on meeting the resourcing requirements of fast-growing international business groups. The company uses its proprietary skills2work® methodology to identify, evaluate, train, employ, and...

  • Management Trainee

    2 days ago

    South Delhi, India Resources9 Full time

    Company DescriptionResources9 is a multinational, cross-disciplinary employment and outsourcing organization based in India. Established in March 2004, Resources9 focuses on meeting the resourcing requirements of fast-growing international business groups. The company uses its proprietary skills2work® methodology to identify, evaluate, train, employ, and...