Associate Technical Support

15 hours ago

Bengaluru South Karnataka, India izmo ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

About Us
izmo Ltd. ) is a publicly listed global software products company headquartered in Bangalore, with operations in 7 countries including offices in San Francisco, Los Angeles, Paris, Brussels, and Bangalore. We are the worlds largest producer of interactive media content for the automotive industry.

Our automotive division izmocars delivers advanced digital solutions for OEMs, large dealer groups, rental companies, and online marketplaces, including website platforms, CRM systems, data analytics, and digital marketing services across North America, Europe, and Asia.

Job Summary
We are seeking a reliable and detail-oriented Content Support Associate to assist with day-to-day semi-technical and administrative operations. The ideal candidate will have a basic understanding of HTML and CSS, familiarity with websites, content management systems (CMS), and CRM platforms. Proficiency in Microsoft Office tools, strong communication skills, and a proactive, detail-focused approach to work are essential. Exposure to SEO, email marketing, and Google Analytics, along with the ability to prioritize tasks, work independently, and contribute effectively as part of a team, is highly desirable.

Key Responsibilities

  • Provide semi-technical and administrative support to the content management team, ensuring smooth day-to-day operations.
  • Maintain meticulous attention to detail and demonstrate a proactive approach to tasks, problem-solving, and process improvement.
  • Assist with basic HTML tasks, including formatting content and updating web pages within the company's content management system (CMS).
  • Manage, organize, and maintain documents, spreadsheets, and CRM data to support operational efficiency.
  • Coordinate effectively with cross-functional teams and stakeholders to facilitate communication and timely execution of initiatives.
  • Ensure accurate record-keeping and assist with the preparation of reports and tracking of content-related issues.
  • Support adherence to Standard Operating Procedures (SOPs), project briefs, and quality standards.

Requirements

  • Basic knowledge of HTML and CSS.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Strong written and verbal communication skills.
  • Experience or exposure to CRM systems and content management systems (CMS).
  • Basic understanding of SEO, email marketing, and Google Analytics, including reporting and data analysis.
  • Ability to prioritize tasks effectively and manage time efficiently.
  • Capable of working independently while contributing positively as part of a team.
  • Willingness to learn, take initiative, and demonstrate a proactive approach to responsibilities.

Preferred Qualifications

  • Previous experience in a similar support, administrative, or content management role is a plus.
  • Familiarity with content management systems (CMS), CRM platforms, or other customer service tools.
  • Exposure to European languages is an added advantage.

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