Senior Patient Care Officer/ IP Billing
12 hours ago
Prepare, review, and finalize inpatient (IP) bills with complete accuracy.
Ensure timely posting of charges for procedures, investigations, room rent, pharmacy, consumables, and nursing services.
Monitor daily billing updates and coordinate with departments to prevent pending or missing charges.
Handle pre-authorizations, approvals, and insurance-related documentation.
Act as the primary point of contact for IP patients and their families regarding billing queries.
Provide clear explanations of bill components, insurance coverage, and financial responsibilities.
Manage escalated patient concerns professionally and ensure timely resolution.
Ensure a patient-friendly experience while maintaining hospital policies.
Liaise with nursing, pharmacy, radiology, and other clinical departments for charge verification.
Coordinate with TPA/Insurance teams for document submission, approvals, and final settlement.
Communicate discharge billing status with the ward and doctors to ensure smooth patient flow.
Ensure adherence to hospital billing protocols, statutory regulations, and insurance guidelines.
Conduct bill audits to identify errors, discrepancies, or process gaps.
Maintain accurate records and prepare periodic billing reports.
Guide Junior Patient Care Officers in billing procedures and patient handling.
Support training initiatives for new staff on billing processes and systems.
Assist the supervisor in workflow optimization and process improvement.
Strong knowledge of IP billing, hospital tariffs, and insurance workflows.
Excellent communication and patient-handling skills.
Attention to detail with high accuracy in billing data.
Ability to manage high-pressure situations and resolve conflicts.
Proficiency in HIS (Hospital Information System) and billing software.
Strong coordination and time-management skills.
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Senior Patient Care Officer, IP
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Pune, Maharashtra, India Jupiter Hospital Full time ₹ 6,00,000 - ₹ 12,00,000 per yearKey ResponsibilitiesA. Inpatient Billing OperationsPrepare, review, and finalize inpatient (IP) bills with accuracy.Verify patient charges for room rent, procedures, investigations, pharmacy, consumables, consultations, and package inclusions.Reconcile daily transactions, patient folios, and charge capture logs.Ensure correct application of tariff,...
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Patient Care Officer
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RWE-HEOR-Patient Analytics Specialist
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