Customer Success Manager French Speaking

2 days ago

Bengaluru, Karnataka, India 26b87191-af67-4dd7-81d9-4979d8b5d6e6 Full time ₹ 60,000 - ₹ 12,00,000 per year

About PixFirst:

is a French startup, founded in 2011 and headquartered in Paris, with the Technology and Operations team based in India, Bangalore.

We have built a complete digitalised eco-system for school photography.

PixFirst makes school-photography creative, more revenue generating, professional and hassle-free.

About the Role

We are looking for a proactive and customer-centric individual to join our team as a Customer Success ManagerIn this role, you will act as the critical bridge between our India-based Product/Operations teams and our French-speaking customers across Europe. You will be responsible for ensuring successful customer onboarding, managing a small team, and maintaining high levels of customer satisfaction.

This is a generalist role that involves a variety of responsibilities, requiring flexibility, initiative, and strong communication skills.

Key Responsibilities

  • Serve as the main point of contact between the India team and French-speaking customers in Europe.
  • Own the customer journey: onboarding, training, ongoing support, and success management.
  • Ensure adoption of best practices and continuous product engagement by customers.
  • Track customer satisfaction through weekly reports, feedback analysis, and engagement metrics.
  • Respond to customer queries and issues through a ticketing system in a timely and effective manner.
  • Manage and coach a small team of customer support agents to ensure high-quality service delivery.
  • Collaborate with the Product team to communicate product updates, changes, and enhancements to customers clearly and effectively.
  • Work cross-functionally and take initiative in solving challenges creatively and efficiently.

What We're Looking For

  • Fluency in French and English - written and spoken (mandatory)
  • Proven experience in customer success, client servicing, or support roles (preferably with international clients)
  • Excellent communication, relationship-building, and problem-solving skills
  • Ability to manage a team and support their performance and growth
  • Strong customer empathy and a proactive attitude towards addressing concerns
  • Comfort with handling multiple responsibilities in a fast-paced environment

Preferred Skills

  • Experience with ticketing or CRM systems
  • Prior experience working in SaaS or product-based companies
  • Analytical mindset with attention to customer data and trends

Job Type: Full-time

Pay: ₹600, ₹1,200,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time

Education:

  • Bachelor's (Preferred)

Language:

  • French (Required)

Location:

  • Banglore, Karnataka (Required)

Work Location: In person

Application Deadline: 20/07/2025

  • French Speaking Project Coordinator

    1 week ago

    Bengaluru, Karnataka, India Skills Agency Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title:French Project CoordinatorLocation:Indiranagar, BengaluruWork Mode:On-SiteCompany:Skills Outsource Think Pvt. Ltd.Website:About Skills Outsource Think Pvt. Ltd.:Skills Outsource Think Pvt. Ltd. specializes as a technology partner in software development and IT consulting services across various domains. We collaborate with international clients,...

  • French Speaking Linux System Administrator

    5 hours ago

    Bengaluru, Karnataka, India Narayan Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hello Professionals,We're looking for Linux System Administrator, fluent in French for a global project in Sofia, Bulgaria.Ideal for Indian bilingual professionals with experience supporting French clients.Find the Job Description Below:Linux Server Administrator with FrenchOverviewWe are seeking a Linux Server Administrator with French who will ensure...

  • French Educator

    13 hours ago

    Bengaluru, Karnataka, India Refining Skills Academy Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Title: Maître (French Educator – Online) Location: Remote (Work from anywhere – but based in Bangalore is a bonus) Employment Type: Freelance | Hourly Basis Joining Date: 21 August 2025 Apply at: Do you speak French et fun?We're looking for a French Language Wizard to sprinkle some je ne sais quoi over our language program. If you're someone who...

  • French Language Support

    3 days ago

    Bengaluru, Karnataka, India DATAmundi Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Contractual for 6 months under Payroll for End Client (MNC)French Speaking/bi-lingualPrimary Skill - French B2Ability to manage time efficientlyRoles & ResponsibilitiesConduct high volume outbound calls to screen candidatesSend emails and texts to applicants in the onboarding process to prepare for their first dayConduct follow up calls monitor text and...

  • TGT French

    12 hours ago

    Bengaluru, Karnataka, India New Horizon International School Full time ₹ 4,20,000 per year

    ResponsibilitiesDeveloping and planning French teaching strategies.Implementing teaching lessons according to the grade levels.Explaining to the students in the French language.Developing teaching materials and teaching aids.Preparing assessments like examinations and tests.Ensuring the students pronounce French words correctly.Conducting innovative sessions...

  • French Language Support

    2 days ago

    Bengaluru, Karnataka, India Summa Linguae Technologies Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Contractual for 6 months under Payroll for End Client (MNC)French Speaking/bi-lingualPrimary Skill - French B2Ability to manage time efficiently Roles & Responsibilities:Conduct high volume outbound calls to screen candidatesSend emails and texts to applicants in the onboarding process to prepare for their first dayConduct follow up calls monitor text and...

  • Prt French

    4 days ago

    Bengaluru, Karnataka, India EDHR Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Company OverviewWelcome to EDHR, a specialist in education-based recruitment, connecting qualified candidates with job opportunities in educational institutions. We strive to support educational organizations in finding the right talent to drive innovation and inspire learning. Located in Bangalore, we are committed to facilitating meaningful career paths in...

  • French Customer Service Executive

    3 hours ago

    Bengaluru, Karnataka, India Gama Advisory Services LLP Full time ₹ 6,00,000 - ₹ 7,00,000 per year

    Role Purpose: Responsible for problem solving and working to resolve any query our customers may have. Help and advice customers who have questions about their orders, refunds or returns and actively participate in the management of marketplace accounts and operations.   Job Location: Bengaluru Work Experience: 3-5 Years    Key...

  • French Language Specialist

    11 hours ago

    Bengaluru, Karnataka, India Intersoftkk Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company Description Intersoft is a global business and technology consulting firm primarily serving consumer banks, wealth management firms, insurance companies and investment banks. Intersoft also offers its clients risk management and compliance-related software products and services in banking and financial services. In addition to serving its clients in...

  • Customer Success Manager

    2 days ago

    Bengaluru, Karnataka, India Weekday AI (YC W21) Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    This role is for one of Weekday's clientsMin Experience: 3 yearsLocation: BengaluruJobType: full-timeRequirementsWe are looking for a proactive and customer-centricInternational Customer Success Managerto join our global team. The ideal candidate will play a crucial role in building long-term relationships with international clients, ensuring their...