Senior Product Manager
9 hours ago
Role Overview
Our client is launching a new UPI line of business and is looking for a Senior Product Manager with deep expertise in the UPI ecosystem. The role involves owning product strategy, roadmap, and execution across consumer and merchant payment flows.
Key Responsibilities
- Define and own the UPI product roadmap (P2P, P2M, Autopay, mandates, collect).
- Lead integrations with banks, PSPs, TPAPs, and manage NPCI certification.
- Drive execution across onboarding, device binding, payments, refunds, and dispute flows.
- Improve reliability, success rates, and overall payment experience using data insights.
- Ensure compliance with NPCI guidelines, RBI directives, and risk controls.
- Partner with engineering, design, risk, and operations for high-quality delivery.
- Coordinate with risk, fraud, compliance, and legal teams to design safe and scalable payment journeys.
- Work with merchant teams to build P2M flows, settlement journeys, and dispute resolution processes.
- Identify ecosystem gaps and propose innovative UPI value-added features (Lite, Credit on UPI, mandates).
Requirements
- 5–10 years of product management experience; strong hands-on exposure to UPI.
- Deep understanding of NPCI frameworks, UPI APIs, bank integrations, and certification processes.
- Strong product thinking, problem-solving, and stakeholder management.
- Experience scaling high-volume, real-time payment products is a plus.
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