Product Manager

Basic Summary:We are seeking a forward-thinking Product Manager to shape and advance the strategy, development, and evolution of our healthcare claims administration platform. In this role, you will manage the product lifecycle from concept through release, driving initiatives that address complex business challenges and deliver measurable value to customers. You will partner across the organization to define requirements, prioritize features, and ensure solutions are aligned with market trends, regulatory needs, and our long-term product vision. The ideal candidate blends healthcare industry expertise with strong product management skills, bringing a data-informed, customer-centric approach to decision-making. Experience leveraging AI-enabled tools to accelerate requirements definition, backlog management, and analysis is a plus. ESSENTIAL DUTIES AND RESPONSIBILITIES:Product Strategy & Roadmap ExecutionContribute to the product roadmap in partnership with senior product leadership, ensuring alignment with market needs, business priorities, and strategic objectivesIdentify and evaluate opportunities to enhance product competitiveness through emerging technologies, regulatory changes, or evolving customer needsCollaborate with engineering, design, and quality assurance teams to deliver features that meet scope, quality, and timeline commitmentsDevelop clear, value-driven epics, user stories, and acceptance criteria informed by market insights and stakeholder inputActively participate in Agile ceremonies and ensure delivery plans remain on track and adaptable to shifting prioritiesMarket Insight & Requirements LeadershipGather and synthesize insights from customers, market research, and internal teams to inform product decisionTranslate complex business requirements into actionable development items, leveraging AI-enabled tools for efficiency and consistencyPrioritize backlog items based on business impact, market urgency, and customer valuePartner with compliance teams to ensure product features meet healthcare regulations and security standardsCross-Functional Influence & CollaborationServe as a bridge between technical and non-technical teams, ensuring shared understanding of product goals and constraintsWork closely with UX/UI to advocate for user-centered design and optimal user experiencesPartner with customer success, support, and marketing to enable effective go-to-market strategies, adoption, and customer educationEngage with leadership to provide visibility into progress, risks, and product performance metricsProduct Performance & Continuous ImprovementAnalyze product usage data, KPIs, and customer feedback to identify enhancements and drive continuous optimizationSupport impact analysis for proposed changes and contribute to release planning to ensure seamless deliveryMaintain awareness of industry shifts, competitive offerings, and payer/provider needs to inform future iterations and long-term visionMINIMUM REQUIRED QUALIFICATIONSBachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field 5+ years of experience in product management, business analysis, or Agile product deliveryFamiliarity with healthcare or healthtech domains, ideally in payer systems or claims processingExperience working with cross-functional teams in a SaaS or software development environmentExperience with Agile tools (e.g., Jira, Confluence) for backlog and requirements managementFamiliarity with AI-powered tools for requirements generation or analysis (preferred, not required)Understanding of Agile software development methodologies (Scrum or Kanban)Basic understanding of APIs, system integrations, and technical product documentationWorking knowledge of healthcare claims workflows, medical billing, and reimbursement modelsFamiliarity with healthcare regulatory frameworks (HIPAA, HITECH) and data standards (HL7, X12, FHIR)Strong communication and interpersonal skillsDetail-oriented with excellent organization and documentation abilitiesComfortable working in a fast-paced environment with shifting prioritiesAbility to work independently and as part of a collaborative teamPreferred QualificationsCertified Scrum Product Owner (CSPO), Pragmatic Institute, or equivalent certificationExperience supporting AI-driven or data-intensive product initiativesExposure to healthcare cloud solutions or interoperability platformsKnowledge of payer systems, provider workflows, or value-based care initiatives