Operations Lead

4 days ago


Bengaluru, Karnataka, India Deutsche Bank Full time ₹ 15,00,000 - ₹ 20,00,000 per year
Position Overview

Job Title: Operations Lead- VP

Location: Bangalore, India

Role Description
  • Operations provides support for all of Deutsche Bank's businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary.
  • A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.
  • In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG ("DB"), are obliged to perform Know-your-client ("KYC") reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the bank's internal policies.

What We'll Offer You
  • Best in class leave policy.
  • Gender neutral parental leaves
  • 100% reimbursement under childcare assistance benefit (gender neutral)
  • Sponsorship for Industry relevant certifications and education
  • Employee Assistance Program for you and your family members
  • Comprehensive Hospitalization Insurance for you and your dependents
  • Accident and Term life Insurance
  • Complementary Health screening for 35 yrs. and above

Your Key Responsibilities
  • Field questions from the KYC team as well as the Front Office/Business Execution teams related to AML/KYC processes including client onboarding and periodic KYC reviews.
  • Knowledge of the Know Your Customer (KYC)/Anti Money Laundering (AML) protocols.
  • May manage employee relations, workforce planning, performance management, and mentorship for all in scope members.
  • May have responsibility for planning and budgeting within the KYC team. May be involved in resource planning.
  • Identify and communicate control gaps, risks, proposed improvements.
  • Drive progress through effective escalation of issues and concerns.
  • Provide program governance, oversight, and monitoring in accordance with DB Policies and Standards.
  • Participate in initiatives that streamline and improve the KYC processes
  • Build strong relationships and coordinate with key stakeholders across the Business, KYC teams and AML Compliance Program.
  • Stay current on emerging regulatory requirements and best practices, and drive enhancements to KYC framework and controls.
  • Develop standardized templates, processes, and guidelines.
  • Advisory intake to create consistency and implement efficiencies.
  • Ensure KYC policy and requirements remain up to date
  • Serve as a point of escalation to internal stakeholders on KYC-related issues and best practices.

Your Skills And Experience
  • 7 to 10 years of specialized experience in Financial Services
  • Experience should be in back office operations. 5 years in management.
  • CAMS preferred
  • Knowledge of AML, Bank Secrecy Act, Foreign Asset Control, and other compliance related acts and regulatory requirements. Certified Anti-Money Laundering Specialist (CAMS) Certification preferred.
  • Expert level knowledge of KYC process and regulations.
  • Good level knowledge of banking policies, statutory and compliance regulations.
  • Good level knowledge of market practices related to compliance operations.
  • Strong ability to direct staff and workflows in accordance with DB standards and practices.
  • Strong sense of urgency and accountability; and strong time-management skills.
  • Strong management skills; influencing and delegation skills.
  • Ability to execute in a high-pressure environment.
  • Strong presentation and communication skills.
  • Ability to interpret complex regulatory issues to provide sound guidance.

How We'll Support You
  • Training and development to help you excel in your career.
  • Coaching and support from experts in your team.
  • A culture of continuous learning to aid progression.
  • A range of flexible benefits that you can tailor to suit your needs.

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