Digital Account Opening

2 days ago

Navi Mumbai, Maharashtra, India AXIS DIRECT Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Position Overview:

Axis Securities Limited is giving graduate freshers an outstanding opportunity to kick start their career in broking industry to gain insights about client handling experiences, products & technologies and far more. We are looking for motivated individuals to join our team as Digital Account Opening Specialist. This role is perfect for those who thrive in a fast-paced environment and are eager to contribute to a pioneering digital broking experience. As a key player in our customer journey, you will be instrumental in guiding clients through our innovative account opening process.

Role & responsibilities

1) Manage and provide support for any technical issues that customers may encounter during the account opening process for Axis Direct.

2) Responsible for achieving targets assigned by the organization.

3) Resolve client queries related to account opening through calls.

4) Create awareness of the Axis Direct platform through phone calls.

5) Train and educate customers on completing the on boarding process.

6) Understand customer requirements by contacting them.

7) Ensure transparent engagement with customers during on boarding.

8) Explain the latest offers and schemes to DIY (Do it yourself) customers through communication.

9) Answer questions and resolve issues to ensure a smooth and positive customer experience.

Preferred candidate profile

  • Minimum Qualification: Graduation
  • Proven years of Experience.
  • Excellent communication skills with a customer-first mindset.
  • Strong problem-solving abilities and attention to detail.
  • Comfortable with long hours of calling daily.
  • Ability to handle sensitive information with confidentiality.

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