L3 UCCE Engineer

11 hours ago


Bengaluru, Karnataka, India Servion Full time ₹ 15,00,000 - ₹ 25,00,000 per year

Role: L3 UCCE Engineer

Exp: 10+ Years

Location: Remote

JD:

  • Supporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.
  • Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.
  • MACD creation knowledge in Cisco UCCE & IPT platforms.
  • Have clear understanding on VOIP protocols like SIP, H.323 and MGCP. Should be aware of ITIL process.
  • Have clear understanding of Cisco Voice network deployment models and should understand functioning of voice network devices.
  • Knowledge and use of VOIP and Performance Management Tools and integration experience with other Tools
  • Have clear understanding on Telecom infrastructure protocols like ISDN and analogy signalling.
  • Should be ready to work in 24/7 business support environment
  • Should be having experience on Cisco Voice platform.
  • Should be having work experience on CUCM/UCCE/UCCH/CVP platforms
  • Should have strong verbal & written communication skills
  • Work & Coordinate with Third Party Providers to assist in Problem resolution of telecommunication Problems & OEMs for incident resolution.
  • Performs advanced remote/on site troubleshooting activities encompassing system design issues, upgrade plans, creation of technical product documentation, up gradation & site coordination.
  • Act as a point of contact for all service delivery issues/ pending work/ escalations
  • Provide team support and process improvements through individual contributions
  • Maintain and Update Knowledge Base and documentation & Initiate and implement processes improvements.
  • Excellent communication and conversation skills (Verbal and Written), Strong analytical and problem solving skills.
  • UCCE or PCCE Email & Voice communication skills & teamwork. Power point presenation/preparation and should be good in excel related Analytics.


  • Bengaluru, Karnataka, India Servion Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Role: L3 UCCE Engineer and Release ManagementExp: 10+ YearsLocation: RemoteJD:8-12 years of experience in Cisco UC, UCCE, Voice gateway, call management, Webex, CVP, VMware, patch management, release managementSupporting Experience on Cisco UCCE / UCCX / PCCE solutions & 3rd party Call recording platforms.Basic Cisco ICM/CCMP/CVP/CUIC & troubleshooting.MACD...


  • Bengaluru, Karnataka, India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...


  • Bengaluru, Karnataka, India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...


  • Bengaluru, Karnataka, India People Prime Worldwide Full time

    About Company: Our Client Corporation provides digital engineering and technology services to Forbes Global 2000 companies worldwide. Our Engineering First approach ensures we can execute all ideas and creatively solve pressing business challenges. With industry expertise and empowered agile teams, we prioritize execution early in the process for impactful...


  • Bengaluru, Karnataka, India Cloud Certitude Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    We are seeking an experienced Voice Specialist (L3) with strong expertise in Cisco Unified Communications, VoIP, and Contact Center (UCCE). The ideal candidate will design, implement, and support enterprise-level collaboration solutions, while also mentoring teams and driving technical excellence.Key Responsibilities :Lead the design, implementation, and...

  • Voip Network Engineer

    4 weeks ago


    Bengaluru, Karnataka, India Capgemini Engineering Full time

    Role : UCCE Engineer Summary : We're looking for a seasoned UCCE Engineer to join our team in Bangalore. If you have strong hands-on experience with Cisco Contact Center Enterprise components and a passion for delivering seamless customer experiences, this opportunity is for you Location: Bangalore Experience: 5–10 Years Notice Period: 45–60 Days...


  • Bengaluru, Karnataka, India Mirafra Technologies Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    We're Hiring: L2/L3 Network Engineer(Must have - Yang & Python) Location: Bangalore Company: Mirafra Technologies Experience: 4–10 YearsLooking for a networking expert with very strong Python skills and hands-on Yang Model experience Key Responsibilities:-Develop, integrate, and maintain Yang models for network programmabilityWork on L2/L3 protocol...

  • L3 Engineer

    2 days ago


    Bengaluru, Karnataka, India Vtricks Technologies Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Job Title: L3 Engineer – Microsoft Entra ID (Azure AD) IDAM, Identity Protection & GovernanceLocation:Bangalore (Looking for immediate Joiners)Experience Required:6–10 YearsJob Type:Full-TimeAbout Skysecure TechnologiesSkysecure Technologies is a leading cybersecurity services firm specializing inconsulting, architecture, implementation, deployment, and...


  • Bengaluru, Karnataka, India Atyeti Inc Full time

    We're looking for an experienced L3 Application Support Engineer to join our team. As an L3 engineer, you'll be responsible for addressing complex technical issues, collaborating with development teams, and ensuring system stability and reliability. Your expertise will be crucial in providing top-level support for our software applications and...


  • Bengaluru, Karnataka, India Ascendion Full time

    Job Title: Senior L3 Application Support Engineer (AS/400 & Modern Stack) Location: Bangalore, Karnataka, India On-site/Remote: On-site Are you the go-to expert when it comes to solving the toughest technical puzzles? Do you thrive in a high-stakes environment where your skills directly protect and enhance mission-critical systems? We are seeking a highly...