Assistant Manager
2 days ago
We are looking for a skilled professional with 3 to 8 years of experience to join our team as an Assistant Manager - Operation - International in TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED, located in the BPO / Call Centre industry.
Roles and Responsibility
- Manage daily operations to ensure efficient workflow and productivity.
- Develop and implement process improvements to enhance customer satisfaction.
- Collaborate with cross-functional teams to achieve business objectives.
- Analyze performance metrics to identify areas for improvement and optimize processes.
- Ensure compliance with company policies and procedures.
- Lead and motivate a team of professionals to achieve operational excellence.
Job Requirements
- Proven experience in a similar role with a minimum of 3 years of experience.
- Strong understanding of international operations and management principles.
- Excellent leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Strong problem-solving and conflict resolution skills.
- Experience in managing budgets and resources.
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