Destination Specialist

4 days ago

Bengaluru, Karnataka, India MNR solutions pvt Full time ₹ 2,50,000 - ₹ 4,00,000 per year

Hiring: Destination Specialist

Location: Bangalore

Experience: Minimum 1 Year

Qualification: Bachelor's Degree

Languages: English & Hindi (Mandatory English)

We are looking for a Destination Specialist to manage end-to-end inbound tour operations for UAE travel. This role suits someone who loves planning itineraries, coordinating with vendors, and delivering exceptional travel experiences to clients.

Key Responsibilities

1. Tour Planning & Itinerary Creation

  • Design customized itineraries based on client budget, preferences, and timelines
  • Create tour packages including sightseeing, hotels, transport, meals, and activities
  • Recommend UAE attractions, experiences, and cultural highlights

2. Booking & Coordination

  • Manage bookings for hotels, transfers, guides, desert safaris, dhow cruises, etc.
  • Coordinate with vendors and negotiate best rates
  • Arrange airport meet-and-greet and transfers

3. Client Communication

  • Handle inquiries via email/phone
  • Provide travel guidance and pre-arrival information
  • Offer support during the client's visit if required

4. Operations Management

  • Ensure all bookings and services are confirmed
  • Handle itinerary changes, cancellations, and emergencies
  • Coordinate daily operations with drivers, guides, and partners

5. Documentation & Reporting

  • Maintain vouchers, confirmations, invoices, and client records
  • Track tour costs, payments, and profitability
  • Submit operational reports to management

6. Quality Assurance

  • Collect post-tour feedback
  • Address complaints professionally
  • Ensure adherence to service quality and tourism standards

Candidate Requirements

Education & Experience:

  • Bachelor's degree required
  • Experience in tourism, travel operations, customer service, or admin
  • Knowledge of UAE geography and attractions is a plus

Skills:

  • Proficient in MS Office
  • Strong verbal and written communication
  • Good email drafting and reporting skills
  • Good typing speed

Personal Attributes:

  • Presentable & well-groomed
  • Team player with a positive attitude
  • Ability to multitask and work under pressure
  • Punctual, responsible, committed

Work Requirements:

  • Full-time availability
  • Willing to work on weekends/public holidays if needed

Job Type: Full-time

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