Customer Documentation Developer

3 days ago

Bengaluru, Karnataka, India Nokia Full time ₹ 12,00,000 - ₹ 36,00,000 per year

The Customer Documentation Developer is responsible for independently creating high-quality, user-centric technical documentation for complex optical networking products. This role involves collaborating with cross-functional teams, managing documentation schedules, and delivering web-based contentincluding API documentationaligned with Agile and DevOps practices, while adhering to structured writing and corporate quality standards.

HOW YOU WILL CONTRIBUTE AND WHAT YOU WILL LEARN

  • Design and develop high-quality, customer-oriented technical documentation for complex optical networking products, aligning with SDLC, DDLC, and structured writing principles.
  • Independently manage documentation schedules and deliverables, ensuring timely releases that align with product development timelines.
  • Collaborate closely with cross-functional teams including PLM, R&D, and Test to gather accurate technical information for documentation.
  • Develop and maintain API documentation and integrate content into web-based publications using tools like Arbortext, Oxygen XML, and graphic editors (e.g., SnagIt, CorelDraw).
  • Leverage Agile methodologies and DevOps practices to align documentation workflows with continuous software delivery cycles.
  • Utilize defect-tracking and content management systems (e.g., Jira, Confluence) to manage content lifecycle, reviews, and updates.
  • Create single-sourced, reusable content within a structured content management environment to ensure consistency and scalability.
  • Continuously improve documentation quality and usability, applying expert product knowledge and adhering to corporate standards and quality benchmarks.

Qualifications

You have:

  • 5-7 years of experience in technical documentation, preferably in the Optical Networking or Telecommunications domain.
  • Proven expertise in structured writing principles, the Software Development Life Cycle (SDLC), and the Documentation Development Life Cycle (DDLC).
  • Strong proficiency in XML authoring tools (e.g., Arbortext or Oxygen) and graphic tools (e.g., SnagIt, CorelDraw).
  • Hands-on experience with API documentation, including integration into customer-facing technical content.
  • Familiarity with Agile methodology and DevOps practices, including working knowledge of Jira and Confluence.
  • Excellent written and verbal communication skills, with proven ability to independently manage documentation schedules and deliverables.

It would be nice if you also have:

  • Working knowledge of basic UNIX and scripting for interacting with development/test environments.
  • Experience with single-sourcing strategies and content management systems for scalable content development.

  • Inside Sales Executive

    2 weeks ago

    Bengaluru, Karnataka, India Digital Documentation Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Join a team where innovation meets opportunity. At our company, inside sales executives thrive in a collaborative environment that values growth, integrity, and respect. Our culture is founded on open communication and teamwork, ensuring every voice is heard and new ideas are welcomed. We believe in empowering employees to take ownership of their work,...

  • Document Template Developer

    6 days ago

    Bengaluru, Karnataka, India emagine Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Document Template Developerroles for Lasernet involve creating and maintaining reusable templates for digital and print formats, requiring skills in design, software like Adobe PDF and Microsoft Office, and often some coding knowledge for web templates. Key responsibilities include customizing Lasernet templates, configuring data mapping, and collaborating...

  • Sales Development Representative

    4 weeks ago

    Bengaluru, Karnataka, India, Karnataka Customer Engagement Platform Full time

    Job Title: Senior Sales Development RepresentativeLocation: BangaloreRegion : US / Europe / APACWhat You’ll DoBe the first point of contact for prospective customers in North America.Own your prospecting game, research accounts, identify decision-makers, and craft targetedoutreach strategies.Use LinkedIn Sales Navigator, CRM, and intent data tools to find...

  • Document Management

    3 days ago

    Bengaluru, Karnataka, India Solventum Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the...

  • Document Management

    2 weeks ago

    Bengaluru, Karnataka, India Solventum Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant documents, which currently have 3M branding. Please bear...

  • Document Controller

    2 weeks ago

    Bengaluru, Karnataka, India Web Synergies Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Description :Role : Document ControllerExperience : 2+ YearsLocation : BangaloreNotice period : 0-15 DaysWork Mode : WFOEducation and Experience Required :The candidate should be a Graduate or a Diploma Holder.Certified courses in Document Control Packages will be an added advantage.The candidate must be well versed in English communications. He / She...

  • Technical Documentation Writer

    2 weeks ago

    Bengaluru, Karnataka, India Shashwath Solution Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    As a Technical Documentation Writer, you will play a critical role in ensuring our customers and internal teams have access to clear, concise, and accurate documentation. You will work closely with product managers, developers, and other stakeholders to understand our products and translate complex technical information into easy-to-understand guides,...

  • Documentation Assistant

    2 weeks ago

    Bengaluru, Karnataka, India Tristar Immigration Full time ₹ 72,000 - ₹ 86,400 per year

    Company DescriptionTristar Immigration Services, based in Bengaluru, is a professional immigration firm that provides expert advice in all matters of immigration. Our work is guided by our principal commitment to Complete Customer Satisfaction for immigration and overseas settlement services to Australia, Canada & the UK. We aim to facilitate successful...

  • Technical Documentation Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Harro Höfliger Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionHarro Höfliger develops and manufactures production and packaging equipment for customers worldwide, particularly in the pharmaceutical and medical industries. Known for our innovative solutions, we collaborate closely with clients to stay ahead of the competition with both turnkey lines and specialized processes. Our diverse team...

  • Documentation Specialist

    2 weeks ago

    Bengaluru, Karnataka, India Calibration Center A Unit Of Nagman Instruments Electronics Private Limited Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionCalibration Center A Unit Of Nagman Instruments Electronics Private Limited is an electrical/electronic manufacturing company based in Chennai, Tamil Nadu, India. We specialize in solutions for precision measurement and calibration. Our advanced manufacturing practices and state-of-the-art facilities ensure that we meet the highest...