General Manager

4 days ago

Bareilly, Uttar Pradesh, India Phoenix Mills Full time
Description
Job TitleMall Head

Department / Division

Operations

Position reports to

Retail Director -North

External Interface

(Enlist external agencies/authorities that you are required to deal with while discharging your duty)

  • Retailers – Business Development/ Sales Head

  • Local municipal authorities, government , statutory and other regulatory bodies

  • Vendors and agencies (event management, creative, design etc.)

  • Outsourced  Agencies 

Minimum Qualification

(i.e education, training etc.)

  • Graduate, MBA

Minimum Experience

  • 13 – 18 years of experience in retail/hospitality industry & preferred to have 7 - 8 years experience in Mall Management

Special Skills/Attributes 

(required for performing the job effectively)

  • Sound Knowledge of mall management practices

  • Sound Understanding of business planning, budgeting and risk management

  • Principles of building and maintaining retailer & customer relationships

Overall Purpose/Objective

Of the job 

Leads the management and operations of the mall in order to ensure a conformable and secure environment to the customers and responsible for achievement of Centre(Mall) objectives in terms of profitability and revenue maximisation by providing quality services to customers and support to the retailers

Key Responsibilities

(List major responsibilities, that you have,  to achieve the key objectives)

  • Formulate the zoning plan and the brand/ product category mix based on the target customer segment ,market positioning of the Centre, lay-out of the Centre etc.; and seek approval for the same by the Management

  • Formulate the strategy for highest quality of mall management to ensure customer delight and enhance footfalls / consumption significantly

  • Develop the financial strategy, goals and targets for the center in line with the corporate philosophy and strategy

  • Review and finalize the overall marketing strategy for the Centre in order to increase the trading density and maximize revenues 

  • Review and approve the advertising and branding strategy developed for the  Centre in order to increase footfalls and enhance consumption 

  • Develop the budget strategy for the Centre in coordination with Operations, Marketing & F&A team after reviewing previous year's performance, growth, etc

  • Ensure optimum occupancy and the right brand/ product category mix at the Centre so as to attract the target consumer group  and enhance consumption

  • Review the service standards for the outsourcing agencies, in line with corporate standards and the customer service expectations of the customers

  • Ensure that  house-keeping, parking, security, pest-control, horticulture, facade cleaning activities are carried out in as per the schedule

  • Ensure safety standards are set in line with corporate standards and review/ approve  the safety and security policies/ processes  

  • Review, finalize and approve the annual marketing calendar/advertising/PR and events activities for the mall in order to increase trading density

  • Ensure that all permissions/ licenses and their renewals are obtained in a timely manner , if required by liaisoning with local municipal authorities/ government and other regulatory bodies

  • Ensure that all agreements with retailers and contracts with vendors/ agencies  are drafted correctly and validated by the Legal team

  • Ensuring all strategic initiatives with respect to all departments are been taken care and is aligned with Retail Director.

  • General Manager

    2 days ago

    Bareilly, Uttar Pradesh, India The Phoenix Mills Limited Full time

    Department / DivisionOperationsPosition reports toRetail Director -NorthExternal Interface(Enlist external agencies/authorities that you are required to deal with while discharging your duty)Retailers – Business Development/ Sales HeadLocal municipal authorities, government , statutory and other regulatory bodiesVendors and agencies (event management,...

  • General Manager

    4 days ago

    Bareilly, Uttar Pradesh, India Phoenix Full time

    Job TitleMall HeadDepartment / DivisionOperationsPosition reports toRetail Director -NorthExternal Interface(Enlist external agencies/authorities that you are required to deal with while discharging your duty)Retailers – Business Development/ Sales HeadLocal municipal authorities, government , statutory and other regulatory bodiesVendors and agencies...

  • Regional Sales Manager

    4 days ago

    Bareilly, Uttar Pradesh, India Fresca Foods Full time

    Role & responsibilitiesManage a team of sales professionals to achieve regional sales targets.Develop and implement effective sales strategies to increase FMCG product sales through distributors and general trade channels.Build strong relationships with key customers, including distributors, retailers, and wholesalers.Conduct market research to identify...

  • Sales Manager

    1 week ago

    Bareilly, Uttar Pradesh, India Hotel Swarn Towers (Soon to be "Best Western") Full time

    SOON TO BE "Best Western"Sales Manager Responsibilities:Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.Meeting planned sales goals.Setting individual sales targets with the sales team.Tracking sales goals and reporting results as necessary.Overseeing the activities and performance of the sales...

  • Sales Manager

    2 days ago

    Bareilly, Uttar Pradesh, India Aurika Homes Full time

    Company: Aurika Homes Pvt. Ltd.Location: BareillyExperience Required: 2–10 Years (Real Estate Preferred)About the Role:Aurika Homes is seeking a dynamic and target-driven Sales Manager to lead residential real estate sales for our premium projects in Bareilly. The ideal candidate should have strong selling skills, a customer-centric approach, and the...

  • Zonal Sales Manager

    1 week ago

    Bareilly, Uttar Pradesh, India airtel Full time

    Job DetailsJob Title : Team Leader / Zonal Sales ManagerFunction : Emerging BusinessSub : Function SalesLevel : Manager / Senior ManagerPosition DescriptionThe incumbent is expected to execute the Organization's Business growth strategy in the assigned geography & will own the revenue generation (Hunting) and maintenance (farming) across all LoBs –...

  • Field Sales Executive

    2 weeks ago

    Bareilly, Uttar Pradesh, India Fresca Foods Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Role & responsibilitiesRequired sales executives to achieve monthly targets in the assigned territory.Develop and execute effective sales strategies to increase brand presence in general trade channels.Build strong relationships with key customers, distributors, and retailers to drive business growth.Conduct market research to identify new opportunities and...

  • Account Executive

    2 days ago

    Bareilly, Uttar Pradesh, India Biowell Universe PvT Ltd Full time

    The Account Executive (Back Office) will be responsible for managing and supporting back-office operations related to clients, dealers, and distributors in the agriculture sector. The role includes handling order processing, billing, payment follow-ups, documentation, and coordination with internal departments to ensure smooth business operations. The ideal...

  • Telesales Executive

    1 week ago

    Bareilly, Uttar Pradesh, India Kapeefit Full time

    Company OverviewKapeefit is a cutting-edge wellness company supported by IIT Mandi Catalyst, headquartered in Bareilly, Uttar Pradesh. We merge Ayurvedic wisdom with modern convenience to offer online consultations and natural remedies, addressing diverse health challenges. Our mission is to make wellness universally accessible and transformative, ensuring...

  • Fainance

    2 weeks ago

    Bareilly, Uttar Pradesh, India Muthoot Microfin Full time ₹ 20,00,000 - ₹ 80,00,000 per year

    Company DescriptionMuthoot Microfin, a part of the Muthoot Pappachan Group (MPG), is a leading microfinance institution specialized in providing financial support to women entrepreneurs in rural and semi-urban areas of India. Operating under the Joint Liability Group (JLG) model, the company facilitates financial inclusion and promotes development through...