Senior Product Delivery Associate

JOB DESCRIPTION

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Small Business Lending UAT, you will lead testing activities across multiple projects, including test execution, defect triaging, and test reporting. Leveraging your deep understanding of our systems and processes, you will ensure comprehensive test coverage by thoroughly analyzing business requirements, defining the testing scope, and assessing the level of effort for initiatives impacting our applications (SmartAPP, Apstar, Loan Track, RPM). You will manage test execution to verify that the code meets all requirements, oversee defect management and resolution, and keep all project stakeholders informed of test execution progress and any defects through regular communication and feedback. Your early engagement in project planning and collaboration with product owners and partners will help identify potential gaps and risks, ensuring that each initiative delivers on its intended goals and provides value to our customers.

Job Responsibilities

• Receive information from solution discovery sessions and effectively assess requirements, leveraging your system and process expertise to identify gaps and risks.

• Define testing scope, design manual test scripts, and execute tests for multiple projects, ensuring all requirements are validated from a user perspective.

• Oversee defect triaging and resolution, ensuring issues are addressed promptly and thoroughly.

• Maintain regular communication with project stakeholders, providing updates on test progress, defect status, and feedback.

• Lead and coordinate UAT activities for each release, collaborating with product owners, partners, and development teams.

• Advocate for best practices in testing and contribute to process improvements that enhance product quality and team efficiency.

Required Qualifications, Capabilities, and Skills

• Proven experience in test execution, defect management, and test automation.

• Strong analytical skills with the ability to understand detailed business requirements and translate them into effective test scenarios.

• Ability to manage multiple projects and meet tight deadlines.

• Excellent problem-solving skills, with a focus on scoping complex issues and developing practical solutions.

• Strong relationship-building skills to foster effective communication and collaboration with stakeholders.

• Ability to work collaboratively with technology groups and product partners.

• Experience in coordinating and executing UAT activities for Product Releases.
• Display adaptability and flexibility in change management, effectively managing risks and issues as they arise.
• Collaborate effectively with peers and stakeholders, fostering partnerships to ensure successful execution of testing initiatives.
• Apply advanced problem-solving skills to define complex issues and utilize analytical tools to develop effective solutions.
• Demonstrate proficiency in test execution, with a proven track record of meeting tight deadlines and managing multiple projects to achieve all testing milestones on time.

Preferred Qualifications, Capabilities, and Skills

• Experience with Automation Testing.

• Demonstrated success in coordinating and executing UAT activities for product releases.

• Advanced problem-solving and analytical skills, with experience using tools to develop effective solutions.

• Adaptability and flexibility in managing change, risks, and issues.

• Experience with automation testing and continuous improvement initiatives.

• Track record of fostering partnerships and driving successful testing outcomes.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.