Senior Product Delivery Associate

JOB DESCRIPTION

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Senior Product Delivery Associate in the Consumer & Community Banking team, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs by supporting both manual and automation testing

Job Responsibilities:

• Understand the development and execution of our product strategy and prepare Testing roadmap.
• Engage early in initiatives using a shift-left approach during the discovery phases
• Influence the requirement formulation phase to adopt behavior-driven development or other frameworks.
• Use analysis during planning and findings during execution phases to create necessary testing artifacts.
• Deliver the end-to-end test strategy developed by the team to independently deliver the project from start to finish.
• Understand and assess cross-impacts across lines of business and product teams to develop a seamless end-to-end test engagement and strategy.
• Improve engagement through effective dependency management.
• Take ownership of applications outside of firm-wide core deposits to drive autonomy in the process.
• Contribute to continuous improvement initiatives related to projects or processes through retrospection, optimization, automation, and documentation.
• Work towards T-shaped responsibility spanning across product delivery and management roles, including control readiness, release management and support, and production validation testing as needed or prescribed by leadership.

Required Qualifications, Capabilities, and Skills:

• Bachelor's degree in Engineering or equivalent.
• Minimum of 6+ years of experience in Quality Assurance/UAT Testing, Business systems testing, or Business analysis with an interest in the quality engineering aspect of software development.
• Strong proficiency in creating SQL queries.
• Experience in concepts and tools supporting Mainframe testing, API testing, Database testing, and Customer Journey testing, including tools such as Postman, Splunk, etc.
• Experience with JIRA, ALM, QTest.
• Hands-on experience with automation tools/capabilities such as Selenium, Database Automation.

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.