Head of Customer Service

Role DescriptionThis is a full-time onsite role for a Head of Customer Support. The Head of Customer Support will be responsible for overseeing and enhancing customer support operations, ensuring customer satisfaction, and improving customer experience. Day-to-day tasks include managing a team of support representatives, resolving technical issues, and...

Role: Head of Shared Services Sales Operations [Life Sciences and Healthcare]Location: ChennaiJob purposeThe Life Sciences and Healthcare business vertical at HCLTech generates $2 billion in annual revenue and is experiencing rapid growth. This role is intended to deliver strategic value by supporting business development, advancing industry practices, and...

The Unit Head leads the Customer Service Desk, ensuring seamless and high-quality service delivery to non-retail clients.  This role is critical in managing stakeholder expectations, coordinating across departments, implementing customer-centric solutions, and ensuring overall customer satisfaction.

Department: DigitalLocation: ChennaiReports To: Leader - Digital Transformation and Customer PlatformsRole PurposeThe Head – CRM & Customer Platforms will be responsible for defining, owning, and leadingCustomer Relationship Management (CRM) and Omni-channel ExperiencePlatforms across the customer lifecycle — Purchase → Operate → Grow.The role...

Job Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...

We are looking for proactive, customer-oriented professionals to join our branch banking team as Customer Relationship Managers/Executives This role is ideal for fresh graduates or candidates with up to 2 years of experience in sales roles within banks or NBFCs. The incumbent will be responsible for promoting retail liability products and third-party...

Reporting to: CEORole OvervieweG Innovations is a global leader in IT performance monitoring and digital experience management. We have teams across the US, Europe and Asia with local teams in 17 countries and customers in over 40 countries. As we expand our centralized marketing operations from India, we are seeking a hands-on Marketing Services Head to...

Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is scheduled.Ultimately, you will work directly with customers to understand their needs and provide our Service Technicians with the information...

Large retail Corp req Head CRM @ Chennai. 10+ Yrs exp in Retail/Textile/Fashion. Provide excellent customer service exp to walkin customers. Improve CSAT. Develop loyalty programs to improve sales & retain customers. Organize events. Build CRM team. Required Candidate profileM/F. Any Degree.10+ Yrs exp in Retail/Textile. Provide excellent customer service...

Dear Candidates,We are seeking a visionary experienced Sliming Head for our VLCC Clinic. To provide a wide range of exceptional beauty services to clients, enhancing their appearance and well-being while adhering to VLCCs standards and creating superior customer satisfaction.Position: Slimming HeadLocation: [Insert City/Clinic Name]Department: Slimming &...