MSRcosmos - SAP C4C Technical Consultant

2 weeks ago

Bengaluru, Karnataka, India MSR IT Services Full time ₹ 20,00,000 - ₹ 25,00,000 per year

MSRcosmos We are hiring for SAP C4C Technical consultants. . We are seeking an experienced SAP C4C Consultant to manage internal tickets related to user provisioning, data imports, CRM configuration, and integration management.

This role will also involve designing and implementing improvements to Sales and Service processes in response to new change requests. The ideal candidate will have a strong understanding of SAP C4C functionality and the ability to drive enhancements for improved business processes. Job Description :

  • User Provisioning & Access Management : Hands-on experience with managing user accounts, roles, and permissions within SAP C4C.
  • Data Imports & Management : Proficiency in importing, exporting, and managing data in SAP C4C, including handling large datasets.
  • CRM Configuration : Experience in configuring SAP C4C CRM settings to meet business requirements, including sales and service modules.
  • Integration Management : Expertise in integrating SAP C4C with other systems, ensuring seamless data flow and process automation.
  • Business Process Improvement : Proven track record of designing and implementing enhancements to improve sales and service processes, responding effectively to change requests.
  • Manage user accounts, roles, and permissions within the SAP C4C system.
  • Ensure appropriate access levels are granted to all users.
  • Implement and maintain robust security measures.
  • Import, export, and manage data within SAP C4C, including handling large datasets.
  • Ensure data integrity and accuracy.
  • Develop and maintain data migration strategies.
  • Configure SAP C4C CRM settings to meet specific business requirements.
  • Customize sales and service modules to optimize business processes.
  • Implement and maintain custom fields and views.

Integrate SAP C4C with other systems (e.g., ERP, marketing automation) to ensure seamless data flow and process automation.

  • Troubleshoot and resolve integration issues.
  • Analyze current sales and service processes and identify areas for improvement.

Required Skills & Experience :

  • Proven experience as an SAP C4C Consultant with a strong understanding of its core functionalities.
  • Hands-on experience with user provisioning, data management, and CRM configuration.
  • Expertise in integrating SAP C4C with other systems.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.

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