C4C Techno-Functional Analyst

4 days ago

Bengaluru, Karnataka, India SPX FLOW, Inc. Full time
Job Description

Responsibilities

The C4C Techno Functional Analyst will be responsible for the technical delivery and solutions in the integration points in C4C. This person must be both a functional and technical competent with sound knowledge and understanding of C4C & Integration processes and sub-processes within C4C. The candidate should have hands-on experience in C4C system design and configuration.

Implementation of C4C

Functional expertise of business processes, master data, transactions & configuration knowledge in the following areas: Sales, Service, Marketing

Experience in Business Roles configuration.

Experience in Workflow Rules.

Experience in Replication of Master Data

Project scoping /Code list Mapping / Transport management

Web Service monitoring / Error handling / Trouble shooting.

C4C Sales - Configurations of Lead, Opportunity, Quote, Sales Order.

C4C Service - Configuration Service Request, Service order, confirmation, billing, service contracts, warranty, complaints, etc...

Hands on Scoping & Fine tuning, User management, Organization management, Job definitions, Personalization, workflow rules, Approval processes, Business roles, offline sync settings, Business roles, Reports and dash boards.

Responsible for C4C Quarterly release manual testing and MAT (Market Acceptance testing) on new changes.

Extensively involved in Change requests, preparation of Functional specifications, co-ordination with SAP Developments teams, testing on customs objects.

Technical Experience

Experience in extending Standard Business Objects and developing Custom solutions using the SAP C4C SDK (ABSL, BODL, UI Designer)

Experience in ABSL scripting and Knowledge on Ruby scripting

Experience in integration flows between SAP C4C and SAP Systems, Experience in Integrating Non-SAP systems with C4C

Good knowledge of Communication Scenarios and Communication arrangements

Experience in simulating both REST and SOAP Services using SOAP UI / Postman tools

Familiar with Standard OData services and must have ability to create Custom OData Services

Experience in Customizing the Standard UI screens using SDK.

Good debugging, tracing, and dump analysis skills

Experience in Mashups, PES, Embedded Component, Data Workbench, Mass Data Run, Extended BO, OVS, Code List, enhancing data sources using SDK and Workflows

Experience in Patch Deployment Process across tenants

Good Knowledge of Sales and Service Cloud implementations

Create and maintain technical specifications from business requirements

Experience in creating custom web services using SDK

Experience using Enhance implementation in C4C SDK

S4/Hana and C4C V2 would be an added advantage.

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