Reporting & Analytics - AM

15 hours ago


Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 25,00,000 per year
  • Business Intelligence (BI) Data Analysis work includes:Analyzing business intelligence data to inform business and product decisionsBlending historical data from available industry reports, public information, field reports or purchased sources as input to analyses
  • Identifying and analyzing industry/geographic trends and competitor market strategies and monitoring current/potential customer trends
  • Partners with other areas of the business (e g , Marketing, Logistics, Customer Service, etc) to model the outcome of implementing potential business strategies
  • Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects
  • Shares best practice and advice to the co-workers in the professional area
  • Not only generates own workload but outlines directions to others
  • Can supervise and coordinate lower-level specialists being single point of contact in complex matters
  • Coordinates the daily operations, enables and oversees the implementation of short to medium term activities within the team
  • Delivers input to policies, processes and standards, where decisions are of tactical and operational nature within a defined scope
  • Manages a mixed team of Specialist and Support jobs, with full employee lifecycle responsibility


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