Associate I, Information Systems Operations Management

Summary of Position:

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Information Technology function, a team that delivers cutting-edge technology solutions to Alcon associates and customers to help our people and the world see brilliantly.

The Associate II, Connectivity Security (Science/Tech/Engineering Path), is primarily responsible for supporting security operations to deploy and maintain secure systems and applications. You will apply cybersecurity concepts to protect company data and infrastructure from threats. Specifics include:

• Support the monitoring and troubleshooting of system security, identifying vulnerabilities, and ensuring prompt resolution

• Assist in the design and implementation of secure systems and platforms, ensuring alignment with cybersecurity best practices and implementing security controls to protect company data and digital platforms from potential threats

• Play a key role in maintaining the integrity and security of systems, assisting in the prevention of data breaches

• Document security activities, providing support and evidence during security audits and compliance efforts

• Continuously develop knowledge of new security technologies and methodologies

• Support the broader ISIA security operations team, contributing to the overall security of the company's infrastructure and systems

• Make decisions regarding day-to-day operational security tasks during troubleshooting and support of end users, working under the guidance of senior engineers and leaders for more complex decisions but being involved in immediate action items

The AD/PKI Operations Engineer is responsible for the maintenance and support of enterprise-level Active Directory and PKI infrastructure. This role ensures secure identity management, authentication, and certificate services across the organization.

Key Responsibilities:

Active Directory Operations:

• Manage and maintain multi-domain AD environments.
• Troubleshoot AD authentication, LDAP, DNS, and replication issues.
• Administer Group Policies, OU structures, and user/computer objects.
• Support AD Federation Services (ADFS), SAML, and OAuth integrations.
• Perform migrations, upgrades, and patching of AD infrastructure.
• Monitor system health, logs, and compliance with security standards.
• Familiarity with PowerShell scripting for automation of Active Directory and server management tasks.
• Strong understanding in Azure Entra ID.
• Familiarity with IAM solutions including authentication, authorization, SSO, MFA, and privileged access management (PAM).
• Having knowledge on solutions like Saviynt, Secret Server and Okta is plus.

PKI Operations:

• Deploy and manage Certificate Authorities (CA), templates and certificate lifecycle.
• Administer Active Directory Certificate Services (ADCS), NDES, and Autoenrollment.
• Troubleshooting and supporting on PKI issues.

Key Requirements/Minimum Qualifications:

• 3-4 years in AD and PKI administration in enterprise environments.
• Strong PowerShell scripting for automation and reporting.
• Experience with Azure AD, hybrid identity models, and federation.
• Collaborate with security teams to enforce IAM policies, including privileged access management and certificate services.

Preferred Certifications:

• MCSE/MCSA or relevant certifications.

Work hours: Morning shift 5 AM to 2 PM, Afternoon Shift 1 PM to 10 PM, Night shift 8 PM to 5 AM. Every shift is for 2 weeks.

Relocation assistance: Yes

Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader's names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.

If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.